01-01-2018 19:48
01-01-2018 19:48
Hello, anyone else having this problem with their Ionic where the Screen Wake setting is missing? I noticed something was wrong when my watch suddenly stopped waking when I turned my wrist up to look at the time. I went into settings and the screen wake setting was gone. I also soft reset the device and still no fix. Your help would be greatly appreciated hoping not to have to hard reset.
Answered! Go to the Best Answer.
06-13-2018 05:30
06-13-2018 05:30
I can't swipe right. I've tried and nothing happens. I have the latest update and wondering if that's why.
06-14-2018 14:29
06-14-2018 14:29
Still nothing.
06-14-2018 14:38
06-14-2018 14:38
Finnaly, thanks.
Holding down the left button shows the PayPass/credit card option, but...
swiping then finally gives me the “screen Awake” option.
I wanted mine off.
06-14-2018 14:41
06-14-2018 14:41
Once at wallet, then swipe
06-16-2018 08:27
06-16-2018 08:27
Mine Is doing the same.. my settings app had an update last night.. And this morning the same thing is happening Very frustrating.. My settings version is 32.10.14. c
06-23-2018 08:18
06-23-2018 08:18
You may have figured this out or no longer have the problem, but swiping right for me does not work on my Ionic. I had to press and hold the button on the left (the single button side). Then it gave me the wake option.
06-23-2018 08:20
06-23-2018 08:20
Yes, thank you for the follow up.
Love my Iconic Fitbit
06-23-2018 10:20
06-23-2018 10:20
07-04-2018 19:07
07-04-2018 19:07
You, sir, are the GOAT
07-07-2018 12:16
07-07-2018 12:16
THANK YOU, THANK YOU, THANK YOU!
I was going nuts reading all these solutions that say swipe to the right, but the settings would not appear!
07-07-2018 12:17
07-07-2018 12:17
Note that on the new operating system, the swipe to the right does not work anymore. Hold down the left button for about 2 seconds in order for the display settings to appear.
07-10-2018 08:54
07-10-2018 08:54
Thank you so much. My versa stopped waking automatically. Fitbit support had no idea how to get to that screen. They’re sending me a brand new one. Today my gym bag inadvertently activated that menu and I reset it to auto. Now it works and now I know how to get to tiat menu.
07-10-2018 08:55
07-10-2018 08:55
Also only had to hold the left button. No swipe necessary
07-19-2018 11:24
07-19-2018 11:24
thanks - finally a solution that worked.
fit bit really aren't good at communicating how access mechanisms change! 🙂
07-19-2018 12:01 - edited 07-19-2018 15:14
07-19-2018 12:01 - edited 07-19-2018 15:14
@jacksonzim wrote:thanks - finally a solution that worked.
fit bit really aren't good at communicating how access mechanisms change! 🙂
Page 19 in the User Manual wasn't enough?
07-30-2018 02:43
07-30-2018 02:43
Hi there,
My Ionic doesn't allow a swipe right from the home screen. It just 'bounces' the clock face back. Do you need to have a specific clock face to make this work, in which case, which one?
Thanks
07-30-2018 02:46
07-30-2018 02:46
Instead of swiping right, click and hold the left middle button for a few seconds - screen wake and notifications will appear. Mine was set to manual, when I set it back to auto the wrist activated wake up worked again. Phew - really annoying!
07-30-2018 04:09
07-30-2018 04:09
07-30-2018 04:12
07-30-2018 04:12
07-31-2018 03:31
07-31-2018 03:31
So this is how I solved this:
press left button until menu pops up, for my settings I have my credit card in the middle, music controls to the left and to the right the DARN Screen Wake option! Why is it here!? Gosh only those engeneers know.
good luck ppl!