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Trouble Syncing Ionic with Strava

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Hi, up until today my iconic has been syncing with Strava, now it’s stopped. I’ve logged out of both apps, checked it’s authorised and refreshed.

 

hoping you can assist. Thanks 

 

Moderator Edit: Updated Subject for Clarity

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Fitbit Update 05/07/2018: Hey everyone -- We are aware of syncing difficulties between the Strava and Fitbit integration. Strava has addressed it here, and we are working to resolve this together with Strava as quickly as possible. Please follow this thread in the third-party integrations board for updates.

 

I am closing this thread to prevent duplicates. If you have questions, please post them in the thread linked above.

Erick | Community Moderator

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67 REPLIES 67

Syncing with Strava is not working today. Anyone else experiencing the same?

Fitbit Ionic, iPhone SE, Using Strava - Bike rides and rowing
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yep, same here..... all the details on fitbit, was connected to gps, but not syncing with strava..... 

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Same here. Tried revoking access, and re-installing all apps etc but nothing. 

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Same here. Since yesterday I think. It's happened once or twice before I think but they eventually sort it out. Let's hope they're aware of the problem

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I am having same issue.  All apps and phone are updated also.  

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Yes same here this mornings run has not updated very frustrating. Happened before

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Hi,

 

Syncing my ionic to Strava has always worked for me however today my cycle activity hasn’t synced from ionic to strava. I have tried everything , including disconnecting the device on strava/resyncing and nothing works ( The activity’s is showing in the app).

 

any advice would be really appreciated . Thanks 

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Same boat here...hope it resolves itself.

Versa4/iPhone 12(17.61)/MacOS Sonoma 14.7
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Same thing is happening to me...  Tried everything.  Updated to new firmware on Friday and since then my activities appear in the Fitbit App but not in Strava.  

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Same issue...

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Same here...

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Glad it’s not just me but is pushing me towards using just a Garmin......get it fixed Fitbit or you will lose a customer

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Glad it’s not just me but is pushing me towards using just a Garmin......get it fixed Fitbit or you will lose a customer

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Same here... Hope it’s fixed soon!

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I didn't update my firmware and am having the same issue.  My Friday run appeared immediately on Strava, but my Sunday night run didn't.

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Same issue here. Worked on Sunday (yesterday) but not Monday. Is showing in the Fitbit app.

 

i did a 20km run today which I think deserves some kudos 🙂

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Same issue here.... glad i had my garmin as well.

 

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One of my runs failed to sync yesterday.  This seems to be happening more often than not.  I'm really considering a switch to Garmin to save myself the hassle.

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Same thing I tried everything not syncing on mine today

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