02-02-2015 17:12
02-02-2015 17:12
For those of you new or even those of us who have been part of the community for awhile. Beware of scammers on this site. There are moderators, but not enough of them to keep the kooks out. Remember these are open boards and open groups.
Answered! Go to the Best Answer.
11-19-2020 17:59
11-19-2020 17:59
Hi everyone. It's good to see you participating in the Community Forums.
Thanks for your continued reports and feedback about these reports. Unfortunately, scammers and bad actors may cause issues in the Fitbit community. Fitbit is committed to continuously improving the safety and security of our community, and thoroughly investigates and takes action on all reported posts, comments, and profiles. Keep in mind that while some accounts may seem suspect, our moderators may determine that reported users haven’t broken any guidelines. We encourage community members to report specific profiles or content that violates our guidelines as this is best way to keep the Fitbit community safe. We continue to moderate activity and look for new ways to ensure the best possible community experience.
Feel free to reach me or any other moderator if you have more questions.
02-02-2015 18:34 - edited 03-13-2020 19:46
02-02-2015 18:34 - edited 03-13-2020 19:46
If you see something then use Flag post under the offending User name. It will get taken care of
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
02-03-2015 05:34
02-03-2015 05:34
The flag post under the username of the user to the left of the corresponding post, otherwise flagging your own post..
02-03-2015 14:22
02-03-2015 14:22
As has been noted by other posters here, the Moderator team makes every effort to prevent any solicitation or unfriendly correspondence on the Community. If you notice a post on the Community that raises concern, you can use the "Flag Post" link to let us know. If you receive a private message you'd like to report, you are welcome to message me or any other Moderator.
You can review the Community Guidelines if you are unsure of what appropriate Community content entails.
02-04-2019 09:34
02-04-2019 09:34
I have received a friend request from an attractive young lady. I’ve accepted those with a full profile page, steps and posts. Then comes the message saying hello. Then the second texts is usually asking me to talk to her via text or WhatsApp or another means outside of FB. When I state I’m here for fitness and don’t text folks I don’t know outside of FB, I get deleted as a friend. Haha!
I’ve met some really nice fitness minded people on FB app so it’s a shame when these folks ruin it.
02-04-2019 11:56
02-04-2019 11:56
Hi @SunsetRunner Thanks for sharing your story. Unfortunately there are many lonely people in the world looking for anyway possible to connect.
02-04-2019 12:29
02-04-2019 12:29
02-04-2019 13:28
02-04-2019 13:28
@SunsetRunnerI blocked them. Blocking gets rid of them .
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
02-24-2019 09:09
02-24-2019 09:09
These aren't lonely people posing as models and personal trainers. The majority of these profiles are created by Nigerian romance scammers stealing photos from Instagram profiles. Fitbit is completely aware of what is going on but continues to do very little about it. Fitbits solution is to restrict and ban legitimate users who continually report fraudulent profiles and when that doesn't work we post about them. Guess who gets restricted? Not the scammer who doesn't even have a device synced to their account but the legitimate consumer who actually purchased a Fitbit tracker!
02-24-2019 09:14
02-24-2019 09:14
John you are absolutely correct in thinking they are frauds. The lonely people are the ones being lured in by these scammers. How many Thomas Lindegaard Madsen profiles do we have to report before Fitbit stops the rampant fraud. Or the Stolen Valor that occurs daily!! No one should be allowed to use a military photo without being a verified service member. How many Malcolm F Frost, General in the United States Army, profiles will they allow?
03-18-2019 09:30 - edited 03-18-2019 09:33
03-18-2019 09:30 - edited 03-18-2019 09:33
Too funny, I received the same type of message from a guy. I was being nice and gave a cheer or something, the next thing I know I get a message with his phone number and him saying "I don't use Fitbit much text me through his number..." I was like (thinking to myself) "I'm not looking to text, I'm looking to be inspired" Then I unfriended him along with all the other guys in my friends list that didn't have a filled out profile.
Well I'm glad to see it happens to men as well...
03-25-2019 15:47
03-25-2019 15:47
This happens too much on Facebook too and other platforms. Not surprised it happens here. Good thing for moderators though.
07-27-2019 12:09
07-27-2019 12:09
I get many young girls who want to talk to a 63 year old guy. Oh well I thought I was just one popular guy
07-27-2019 12:12
07-27-2019 12:12
@BEANRUNZ wrote:I get many young girls who want to talk to a 63 year old guy. Oh well I thought I was just one popular guy
Yeah its spam bots that try to get you to websites to see their pictures and so forth. It is nothing but a scam to try and extort money from you. Best it block and report them. I just got one the other day.
07-27-2019 12:23
07-27-2019 12:23
08-26-2019 12:44
08-26-2019 12:44
I've had three requests in the last two days...two scammers and someone who is likely not a scammer but has scammers in their friends list. I usually tag anti-scammer friends to confirm...and we report when we find out which Instagram/Facebook/Twitter account they're using. Once we report them, we block them!
@Too funny, I received the same type of message from a guy. I was being nice and gave a cheer or something, the next thing I know I get a message with his phone number and him saying "I don't use Fitbit much text me through his number..." I was like (thinking to myself) "I'm not looking to text, I'm looking to be inspired" Then I unfriended him along with all the other guys in my friends list that didn't have a filled out profile.
Well I'm glad to see it happens to men as well...
08-26-2019 15:21
08-26-2019 15:21
08-26-2019 22:53
08-26-2019 22:53
I'm also getting pretty good with finding them but then again they do report my comments and then I end up getting put on a limited account. This is the third time and if this doesn't get resolved soon, I will need to focus my posts on Stridekick where some of us already are. Is it just our impression or does the Fitbit Support team actually respect scammers more than they do us? Why are we the ones being penalized for harmless comments?
08-27-2019 01:31
08-27-2019 01:31
08-27-2019 07:47 - edited 08-27-2019 19:07
08-27-2019 07:47 - edited 08-27-2019 19:07
Fitbit says anything that violates their copyright policy such as shared pictures of known scammers. We can mention them by names we know them as but by posting their pictures we are violating the same copyright laws as they are.