02-02-2015 17:12
02-02-2015 17:12
For those of you new or even those of us who have been part of the community for awhile. Beware of scammers on this site. There are moderators, but not enough of them to keep the kooks out. Remember these are open boards and open groups.
Answered! Go to the Best Answer.
07-16-2020 10:13
07-16-2020 10:13
07-16-2020 10:15
07-16-2020 10:15
07-16-2020 10:16
07-16-2020 10:16
here is the guy that reported me. This guy has a fake profile on fitbit and reporting legit users.
07-16-2020 10:22
07-16-2020 10:22
What a nasty piece of work he is! 😡
07-16-2020 10:29
07-16-2020 10:29
@Amy_wb4632 thank you for your reply.
Where did you see this? Where was it reported? As mentioned before you are in the Fitbit Community and aren't banned here? Did you see this on the Fitbit app? If this is correct then you are talking about the Community Feed which is different from the Forums.
Just confirm this so I can continue assisting you.
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07-16-2020 10:34
07-16-2020 10:34
07-16-2020 10:41
07-16-2020 10:41
He sure is, Tanya...
The scammers know that when they're called out that all they have to do is report us for "harassment" and Fitbit auto-bans us and they can continue to scam others. Something really needs to be done. It's simply not fair that we're being falsely reported, restricted access because of these leeches.
07-16-2020 11:21
07-16-2020 11:21
@Amy_wb4632 thank you for your reply.
Since this is with the app you will need to reach out to our Support team for assistance as we don't handle the Community feed here in the forums. I noticed that you already have a ticket with them so please let them know all these details so they can help you.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
07-16-2020 11:37
07-16-2020 11:37
07-16-2020 11:59
07-16-2020 11:59
07-16-2020 14:51
07-16-2020 14:51
I absolutely do not understand it. I was banned before for letting a scammer have it verbally, got banned, the permissions restored.. I followed EVERY rule when reporting this last scammer, provided a link for the REAL pic and the scammer reporting site, and just because the scammer gets his panties in a twist because he's been found out and those he friended were then notified that his pics were of someone else.. I'M THE ONE THAT'S banned..
I fail to see the logic Fitbit. Help us out here.. help us take Fitbit back. There ARE vulnerable people looking for SUPPORT and Motivation.. they WILL get that from a scammer, then get their wallets and hearts broken.
07-16-2020 14:58
07-16-2020 14:58
No doubt, Odyssey13...
They're not all from Nigeria.. they're world-wide and even domestically... the point is, when we report and the scammers get us banned, it absolutely insane. Fitbit makes NO effort to address my/our emails, look at the report with the detail we provide and scammers are SO easily seen just by looking at their profiles... yet WE get our permissions banned.. it's ridiculous.
I've called Fitbit, wrote them an email, provided the scammer link proof, never said anything harassing or untold in this instance, simply informed those whose pic it really was and this guy was scamming. The result is .. yes.. I'm banned again.
07-16-2020 15:21
07-16-2020 15:21
@Amy_wb4632 you have Fitbit Moderator @AlvaroFitbit 's attention and assistance. Remember that the community forums aren't the same as the community feed. I post mostly on here and not the feed from the app. Guess I miss a lot by not being there, but I'm most at home on the forums.
07-16-2020 16:34
07-16-2020 16:34
07-16-2020 17:58
07-16-2020 17:58
Very well said.
07-16-2020 21:46
07-16-2020 21:46
07-16-2020 21:47
07-16-2020 21:47
07-16-2020 22:20
07-16-2020 22:20
@Oscardoghiggy we're all guests of this forum and the rules are written - click to read them. I've had posts removed and the Moderators have their jobs to perform, which include removing, merging or editing posts as needed.
07-17-2020 04:23
07-17-2020 04:23
07-17-2020 04:42
07-17-2020 04:42