Charge 2 Blank Screen But green lights on

[DicoBit]

Charge 2 screen went black. The green lights on still. I tried charging, restarting but no luck. It vibrates and shows working on app. Any ideas???

[FishnDan]

I wish you luck. Only success I have heard is changing the watch face in
the App brought a few back.

[FishnDan]

Once a model gets well past the warranty period of when it was last sold
support seems to drop off for it.

[PennyAS]

Mine is a Charge 3 and only 6 months old - and I had exactly the same problem, although the clock face change worked on mine. It would appear that the build quality isn’t great on any of them.

[FishnDan]

I am very suspect that this works with charge 2s. But that is what was
posted

[DavidWill]

That's disappointing to hear as I just ordered a 3 to replace my 2. I had
hoped for better from the 3.

[DavidWill]

That is disappointing to hear, as I have just ordered a 3 to replace my 2. I had hoped that the upgrade would have solved that issue. As you have it on the water resistant 3 it seems to indicate that the suggestions for 2's that it is moisture inside aren't anything other than wold guesses. The clock face change did nothing for my 2, nor did the button hold down and reset.

[FishnDan]

My wife got a 3 when they first came out and has no problems with it. She
wears it most days in the hot tub.

[Vperry]

It is happening to me the same sync with phone but does not display anything 

[FishnDan]

Yes, they are not long lasting devices but I think the newer versions are
better.

[lynd75]

They were unable to fix mine and offered me a discount on a new fitbit

[lynd75]

My screen never returned and was offered discount on a new fitbit

[lynd75]

I'm hoping the newer versions last longer as I've just used my discount
voucher to upgrade to a charge 4

[FishnDan]

That is how I got my Ionic.

[MMandebvu]

My fitbit charge 2 has just blacked out on me and there was a week long of all the white fading. Now nothing can be seen, just a black screen. It’s very frustrating. I tried all the tips given on this platform and nothing worked. The data is being sent to my iPhone though but I prefer to see what’s going on. It’s too soon for me to replace this pricey thing  

[FishnDan]

If it is out of warranty that is how to use it. They often have good
sales.

[pottyremlap]

mine has done the same since yesterday sync's fine with the app but no display 😞

[pottyremlap]

I have the same issue i had a charge 1 that went faulty before the year was up got sent a replacement that went faulty was sent a charge 2 now that's gone faulty surprise its out of warranty some one needs to look at the reliability 1 -2 years is not great for reliability.

[FishnDan]

I think that is the most you can hope for until you replace it. If it is a
charge 2 it is probably too far past warranty to get a discount on an newer
model but they do have sales.

[lynd75]

Try messaging customer support to see if they can help?
Mine couldn't be fixed and the there is no repair service so I had no
choice to replace. They offered me a discount voucher which I used to
upgrade

[pottyremlap]

i know but you would hope that they would last longer that a couple of years its as though they build them to brake after the warranty has ended.

I had a charge 1 went faulty within a year they replaced that and that went faulty within a year then they replaced that for a charge 2 which has lasted a bit longer but i would have liked it to last at least 3-4 years for the cost of buying a new one 😞