Charge 2 Reset Date and Time

[Deannasep11]

Hi.  My Fitbit is stuck on November 8, 2016 with a time currently of 10:57 a.m.   However, it is approximately 2:19 p.m. on November 9, 2016. 

How do I reset please? 

Moderator Edit: Edited thread title.

[Rich_Laue]

@Graburndid you read the big red notice at the top off this page?, it will tell you what to expect tonight. 

We understand that this is something Fitbit has to fix. 

[Graburn]

Time is fine, it changed to PDTime on its own.
BUT number of steps never reverted to "0" at might.
Was 14,500 when I went to sleep and when I woke up.
Day changed and it's evening again - steps keep going up!
NOTHING recommended works!?

[Rich_Laue]

Yup that is exactly what the banner above says. Some of you have noticed your steps did not reset last night. 

[kathyQ5]

How do I change time on charger 2?

[USAF-Larry]

@kathyQ5, the time on the Charge 2 tracker is set to the time of the app device when it is synced. If the time is in the wrong time zone, use the Fitbit.com Dashboard Settings to change the Time Zone to the correct one, and then sync the tracker again.

[supadids]

i uninstalled the app on my phone, then re-installed. it then did a firmware update and everything finally synched.

good luck all

[anneconnect]

I had the same problem - my Charge2 would not update time/date after not using it for 2 weeks, and the battery ran out. I recharged it and booted it up, but that did not work. My Android phone would not update the charge meter, nor the date/time. Turning the phone on and off did not work.

I THINK what finally worked was turning the phone's Bluetooth off, restarting the phone, turning the Bluetooth back on, then rebooting the Charge2. 

[olah]

how do I reset date and time on my charge 2

[olah]

reset date

[Rich_Laue]

Hello @olah make sure your timezone is correct. Sync the tracker.. Then read @USAF-Larry's post above https://community.fitbit.com/t5/Charge-2/Charge-2-Reset-Date-and-Time/m-p/1911638/highlight/true#M40...

[olah]

Fixed for now......................will check later today,.thanks

[olah]

I fiddled with it and it works fine ................should do more reading on it.,    Thanks
   Jeanne

[Lochlyn15]

Same here, my fitbit says it is 5:16 June 8. Although the time is actually 1:56 June 11, and I would love to really know how to reset the time 

[3wisemen1angle]

How go I reset date and time? 

[USAF-Larry]

@3wisemen1angle, @Lochlyn15, check out the @Rich_Laue post above:

https://community.fitbit.com/t5/Charge-2/Charge-2-Reset-Date-and-Time/m-p/2028493#M55759

[DKFrank]

Apparently when I tried to charge my Fitbit the Fitbit did not make proper contact and ran out of charge before I noticed it. Now the date and time is off.  How do I reset?

[Karenpence]

Need to reset time and date

[Sallywhi]

My fitbit charge ran down a month ago, I need to reset the date and time

[Rich_Laue]

when was the last time you synced your tracker? A,sync should fix this?

[esmerae]

How can you reset the time on my fitbit?