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Charge 2 not recording run route correctly

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‎09-02-2019 13:24 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-02-2019 13:24 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

My charge 2 did not follow my run route correctly today. Ran my usual route but today it shows I ran through the pond and not round it and also ran through terraces of houses 😩

Can the gps be reset??

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‎09-03-2019 08:59 - last edited on ‎12-25-2024 09:55 by Fitbit Moderator

‎09-03-2019 08:59 - last edited on ‎12-25-2024 09:55 by Fitbit Moderator

@Joolscd Welcome! It's great to see you around! 

Let me help you with your GPS activities. The Charge 2 doesn't have a GPS chip, it uses the one on your phone. Please try these suggestions to improve the GPS detection.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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