Charge 2 won't sync since Aug 20

[Aribana]

I have even disabled the app and re installed the app....I can not get it to sync  since Aug 20

[BleuDevil]

Same here. Last sync October 10. I unpaired and now it will not pair

[Phara-Key]

Well it is going better now. I have to recharge once at 30% and fix it harder on my wrist.

Moderator edit: personal info removed

[Swede1304]

Same here, nothing is try is working, my Aria 2 scales sync fine. I can't seem to get a straight answer from fitbit just the same cut and paste follow these instructions. 

JP 

[Parksgal]

I broke down and just bought Charge4. I suppose that is what they want.
Planned obsolescence!

[C-ILM]

Hey Aribana,

Did you ever get a resolution for the syncing probs? I had some health issues this Fall & hadn't used the App/website until recently, when I discovered ALL MY DATA since that magic date of AUG 23 is gone!

I was regularly verifying my Charge 2 was connected because of past Bluetooth drops, but foolishly thought being connected meant my data was syncing. Anyway, I figured I'd be your 44th Reply before investigating further.

Thanks, Cheryl

[Bricar]

Hi there. I went back to factory settings and then went back and reloaded
my details and all has been fine.

[C-ILM]

Thx, Brian. I'll give that a try.