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Charge 2 won’t sync

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‎10-20-2019 04:31 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-20-2019 04:31 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

No information for the past few days. May have something to do with latest iOS update

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‎10-21-2019 09:41

‎10-21-2019 09:41

@BMS27 Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Charge 2 not syncing with your iPhone. You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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