06-03-2019
07:57
- last edited on
11-17-2020
10:58
by
MatthewFitbit
06-03-2019
07:57
- last edited on
11-17-2020
10:58
by
MatthewFitbit
I have scoured the forums for help and I have not found something that fits my scenario - help appreciated 🙂
Prior to this, I have successfully reset my Charge 3 when there were other issues (screen stuck, constant vibrating, etc).
6/1/19 - went swimming beginning 9:30am. I have never swam with the Charge 3, although I know it is water proof. About an hour into swimming, the screen went black. A solid red light was on on the back of the Charge 3. I didn't have my charger with me so I was unable to attempt to reset. Charge 3 never came back on. (phone app says last sync was 6/2/19 at 9:03am)
6/2/19 - had my charger available at 9:30pm. Plugged in the Charge 3 - it vibrated, pressed the button for 8 seconds - a line appeared on the screen which filled during the 8 seconds. Took the Charge 3 off of the charger, line remained on the display screen and a green light appeared on the back. Nothing else happened. Screen went dark, plugged the Charge 3 back onto the charger, no vibration this time. Held the power button for 15 seconds, Charge 3 completely unresponsive, no vibrations, no lights, nothing. Allowed the Charge 3 to charge all night (phone app says the charge is full, but that may also be from the last sync on 6/2/19).
6/3/19 - Charge 3 is completely dead. Plugging into the charger does nothing. Phone app cannot sync and basically says it's not connected to the Charge 3.
I've had this since November 2018 and I love it - but I'm super disappointed that the first time I take it swimming, it completely dies on me...
Please help 🙂
Bre
UPDATE (11:07am - 6/3/19): About 10am this morning the Charge 3 spazzed out - it blinked the battery sign at me, vibrated, showed the watch face with yesterdays date, and then showed 3% when I plugged it in. It is now, however, back to completely dead.
09-30-2020 14:48
09-30-2020 14:48
I had the same problem. Went swimming (not for the first time). Device is now dead. No lights, no vibration just gets hot when charged. Have used the same charger since day one. Very frustrated. Time for an Apple Watch I guess.