12-16-2018
19:19
- last edited on
11-17-2020
14:31
by
MatthewFitbit
12-16-2018
19:19
- last edited on
11-17-2020
14:31
by
MatthewFitbit
Have had a Charge 3 for about 2 months and have already had more issues with it than the entire time I used my Charge 2. What is Fitbit doing to address the ongoing issues we all seem to be having. Definitely wouldn't recommend that anyone purchase a Charge 3.
04-25-2020 14:16
04-25-2020 14:16
I bought fitbit charge 3 Sept 2018 the watch stopped working and warranty replaced it for free Aug 2019. The second fitbit charge 3 watch screen with 70% battery life goes blank and have to put it on the charger to get it to work this now happens every day.
04-25-2020 16:35
04-25-2020 16:35
04-26-2020
06:06
- last edited on
05-27-2020
12:54
by
EdsonFitbit
04-26-2020
06:06
- last edited on
05-27-2020
12:54
by
EdsonFitbit
Yes it’s ridiculous and still they do nothing! It’s a shame -
Brevity & Creative spelling courtesy of my I-Phone!!
Moderator edit: personal info removed
04-29-2020 13:26
04-29-2020 13:26
I would hold off buying a Charge 3 until you see FitBit actually fix this. My Charge 3 died again, this will be the third time in three years that I have to go back for a replacement though I'm asking myself why. If they can't make a quality product that lasts more than a year, why would I spend more time getting another one just to go through all this again!??!
04-29-2020
15:24
- last edited on
05-27-2020
12:52
by
EdsonFitbit
04-29-2020
15:24
- last edited on
05-27-2020
12:52
by
EdsonFitbit
I agree with you I am on my third watch. Even on my third watch the heart monitor spikes we above my actual heartbeat which is a known problem with the Fitbit charge three watch.
Moderator edit: personal info removed
04-29-2020 23:13
04-29-2020 23:13
04-29-2020 23:19
04-29-2020 23:19
04-30-2020
01:23
- last edited on
05-27-2020
12:54
by
EdsonFitbit
04-30-2020
01:23
- last edited on
05-27-2020
12:54
by
EdsonFitbit
They have exchanged mine four times it’s a bit much for a defective product- I don’t believe I should have to pay 1/2 off for another when I payed close to 80$ for this one - is pay the difference but they don’t offer you that - they will take 1/2 off for an upgrade
Brevity & Creative spelling courtesy of my I-Phone!!
Moderator edit: personal info removed
05-06-2020 09:56
05-06-2020 09:56
Fitbit Charge 3 is not even a year old and has lost 4 hours on the clock. Cannot reset nor restart. What's up?
05-06-2020
10:33
- last edited on
05-27-2020
12:52
by
EdsonFitbit
05-06-2020
10:33
- last edited on
05-27-2020
12:52
by
EdsonFitbit
Welcome to this group - this is an occurrence that we all have - contact customer service - they will trouble shoot and send you a new one - I’m on my fourth one- it was wasted money on this product
Brevity & Creative spelling courtesy of my I-Phone!!
Moderator edit: personal info removed
05-06-2020
10:57
- last edited on
05-27-2020
12:53
by
EdsonFitbit
05-06-2020
10:57
- last edited on
05-27-2020
12:53
by
EdsonFitbit
Call Fitbit watch service center.
1-877-623-4997
Moderator edit: personal info removed
05-06-2020 20:48
05-06-2020 20:48
I had issues too. Got the 25% off offer, but I'm not taking it. Going to go with another brand. Too bad, I've had 4 or 5 Fitbits and really liked them. But time to move on.
05-06-2020 21:07
05-06-2020 21:07
05-06-2020 22:03
05-06-2020 22:03
05-09-2020 21:06
05-09-2020 21:06
My THIRD Charge 3 went haywire today. I've had it since the last week of January. I bought my first Charge 3 in April 2019 - it lasted until the first week of June 2019. I was traveling abroad at the time, so I bought a new one in Spain, and returned the bad one to Costco when I returned home. The Charge 3 that I bought in Spain worked well until January 2020, when the battery started draining in just a few hours. I contacted Fitbit, and they sent a replacement. Now the replacement has gone bad. It started with not tracking my sleep properly, and giving crazy heart rate numbers. Then today the screen kept constantly cycling through the different stats/screens and vibrating. I phoned Fitbit support, and they are sending me my FOURTH Charge 3. I wonder how long the next one will last.
It's very frustrating, because last time it took forever to get the replacement, and meanwhile I have no Fitbit.
05-09-2020 21:09
05-09-2020 21:09
My third Charge 3 in less than 1.5 years just bit the bullet! Fitbit is (yet again) sending a replacement.
05-10-2020 05:50
05-10-2020 05:50
05-10-2020 06:44
05-10-2020 06:44
I agree that the newest replacement will probably stop working too.. I'll use the time before it does to research an alternative to Fitbit
05-10-2020
06:55
- last edited on
10-30-2021
07:05
by
JuanJoFitbit
05-10-2020
06:55
- last edited on
10-30-2021
07:05
by
JuanJoFitbit
My 2nd Charge 3 just stopped working 2 days ago. I contacted customer service and they said my phone isn't supported (S20 Ultra). They weren't able to answer why it worked fine for the 6 weeks prior though. Needless to say, customer service wasn't overly helpful.
Is there anything I can do at this point or do I just have another useless fitness tracker?
It looks like I'll be moving on from Fitbit myself. I was hoping that maybe the charge 4 would be better, but taking a look at the forum for it. It looks asthough they have similar issues. I'll have to look into alternative options.
Moderator edit: merged reply
05-10-2020
08:48
- last edited on
05-27-2020
13:07
by
EdsonFitbit
05-10-2020
08:48
- last edited on
05-27-2020
13:07
by
EdsonFitbit
Unfortunately it just another useless tracker and the company just continues to replace it with another non working watch instead of listening to its customers and fixing the problem- their solution - upgrade and pay them more - no 50% off or take what you paid and apply to another just replacement which is annoying
Brevity & Creative spelling courtesy of my I-Phone!!
Moderator edit: personal info removed