02-16-2021
16:04
- last edited on
02-17-2021
03:00
by
AlvaroFitbit
02-16-2021
16:04
- last edited on
02-17-2021
03:00
by
AlvaroFitbit
My 3rd fitbit 4 yrs arrived yesterday. Charged it fully, paired with phone last night, but never get any farther than the fitbit website/setup scrolling on the screen. I've printed out manual and still can't figure out what else has to be done. Please advise.
Moderator Edit: Clarified subject
02-17-2021 03:04
02-17-2021 03:04
@retiredtchr Welcome to the Fitbit Community! It's great to have you here!
Let me help you with this. You can try the following:
Hope this helps.
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02-25-2021 08:04
02-25-2021 08:04
03-01-2021 09:53
03-01-2021 09:53
@retiredtchr thank you for the update. Really happy to hear that my suggestions and your fiance helped in fixing this issue. Also thank you for confirming this worked as it may help other members in the same situation.
Happy stepping and stay safe.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!