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Charge 3 not syncing

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‎10-30-2020 08:58 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

‎10-30-2020 08:58 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

i decided to stop my daily obsession of getting my 3 synced... i decided it's a lost cause... so i unstrapped it and put it away forever so it wouldn't bother me anymore!

 

adios and good luck! never ever getting a fitbit no more... 

 

 

Moderator Edit: Clarified subject

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‎11-02-2020 07:55 - last edited on ‎11-05-2025 08:38 by Fitbit Moderator

‎11-02-2020 07:55 - last edited on ‎11-05-2025 08:38 by Fitbit Moderator

@trishl179 Thanks for stopping by!

Sorry to hear that your Charge 3 isn't syncing. You don't mention when you have tried so I suggest you try refreshing the link between your phone and your tracker by doing the following:

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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