06-05-2019
12:42
- last edited on
11-17-2020
10:55
by
MatthewFitbit
06-05-2019
12:42
- last edited on
11-17-2020
10:55
by
MatthewFitbit
Is there a way to adjust my Fitbit in the sunlight? I have to wear my Apple watch to see any screen. Can you help???
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
06-06-2021 23:56
06-06-2021 23:56
After numerous conversations with various Fitbit tech people I caved in as there’s no resolution to the problem. So just can’t see the screen unless it’s pitch black outside
06-07-2021 15:09
06-07-2021 15:09
I have given up on my charge 3 due to this issue. What other trackers have good visibility in daylight. I have heard the Apple and Samsung watches are better in daylight.
06-08-2021 10:30
06-08-2021 10:30
Thanks for all the replies, although what a pain that this is an issue that Fitbit know about. I am a bit fed up, I already had to give up on the run maps as I only get a tiny section of my run. Looks like I may have to dig out my analog watch and forget the tech!
06-09-2021 18:48 - edited 06-10-2021 07:04
06-09-2021 18:48 - edited 06-10-2021 07:04
Dear FitBit,
This is what my Charge 3 screen looks like inside (forget trying to see it outside). Something happened after the last update...it used to be so bright when I moved around in bed, now I can’t even see it inside or out!! My neighbour has the Charge 2 and it’s so bright. This is mine in “Normal”...can’t be normal!! Fix this please!! I bought this one after my Alta HR screen broke.
07-17-2021 08:46 - last edited on 07-18-2021 19:54 by LiliyaFitbit
07-17-2021 08:46 - last edited on 07-18-2021 19:54 by LiliyaFitbit
Agree! I bought it because I need to track my heart rate while jogging. It's impossible. I used to be able to find shade and cover the screen with my hat, still struggling. Now even that does not work. I swear it's getting worse....
Update:
Agree. Though it was an effort, I used to be able to read it. Now...it's not possible. As an outdoor jogger, I might as well not be wearing a tracker. I'm not sure I could now read it on a treadmill in a bright gym...
Moderator edit: merged replies
07-17-2021 09:03
07-17-2021 09:03
I hate to abandon Fitbit, but I have to read stats in sunlight. I don't need...nor can I afford...a high end wristwatch. I just want a clear read out of time, steps and heart rate. Surely if upgrades made the Charge 3 problem worse, another upgrade can improve it? I'll settle for the limited readability it had when I got it!
07-20-2021 07:14
07-20-2021 07:14
There are only 2 settings for the Charge 3 and I can not see outdoors or in my car with either.
07-24-2021 14:38
07-24-2021 14:38
Charge 3 is totally unreadable outdoors no matter if in normal or auto mode light settings.
My next watch won't be a Fitbit.
07-24-2021 15:19
07-24-2021 15:19
07-24-2021 15:45 - edited 07-24-2021 15:46
07-24-2021 15:45 - edited 07-24-2021 15:46
I tried an iWatch for around a month (purchased from Costco and can be returned). I loved the watch but I didn't need the tech, I like the fitness. I have subscribed to Fitbit Premium for their coaching, videos, mindfulness, etc. $79/year. With the iWatch, it seemed I had to subscribe to a bunch of different apps to get what I wanted. I found an app that would take the iWatch data and put it into the Fitbit app but it wasn't as comprehensive. Also, I had to charge the iWatch every few days. I am using the fitbit sense now. I like it. I CAN SEE it. It works similar to the iWatch, not as smooth but it is fine for me. I wish I hadn't needed to buy a new watch but this is working out for me. It holds a charge for quite a few days. I got it at Costco also. They are $70 off until July 26, 21. They also have the Versa 2 on sale. You can buy online or at a store.
07-24-2021 15:50
07-24-2021 15:50
07-25-2021 03:55
07-25-2021 03:55
07-25-2021 03:58
07-25-2021 03:58
07-25-2021 04:05
07-25-2021 04:05
07-25-2021 07:17
07-25-2021 07:17
Hi,
Thanks for the info. It's more than I need though. I just monitor exercise/steps, heart rate & sleep. It would be nice to tell the time outdoors, too!
07-25-2021 08:39
07-25-2021 08:39
07-25-2021 12:33
07-26-2021 11:05
07-26-2021 11:05
My Charge 2 was great, but the screen broke, so I got the Charge3. The was bright enough to start, but is now where I can't see it in the car, outside or in a bright area indoors. And there is no help for this so far.
07-26-2021 14:17
07-26-2021 14:17
It seems dimmer than when I first bought mine also. It's a common problem with the Charge 3.
07-31-2021
15:11
- last edited on
07-31-2021
18:36
by
DavideFitbit
07-31-2021
15:11
- last edited on
07-31-2021
18:36
by
DavideFitbit
I looked at what is supposedly the best answer and it’s no answer at all. Not only can’t you read the Fitbit charge 3 outside but it also doesn’t track any mileage when you bike ride. Time to buy a Garmin!!