Charge 3 won't sync to Samsung Galaxy S10

[jTHORh85]

Just received my s10 last night. My charge 3 will not sync to it. 

Moderator edit: updated subject for clarity

[robinlaurie]

Is there a chance that the charge 3 will be able to work with the s10+ in the future? 

[Lillie1369]

Hi,I uninstalled and reinstalled the fitbit app 3 times on the 4th it synced. I recommend to keep trying. For me it did finally sync. I love it now!Sent from my Verizon, Samsung Galaxy smartphone

[MLOUISEM]

Make sure you have removed/disable your Charge 3 from your old phone. I don't know if this will help but it worked in my case on my S10.
It is very frustrating when new devices won't sync!
Good luck.

[robinlaurie]

I did and that didn't work 😞

[robinlaurie]

Hi, thanks, I will keep trying-I did it about 3 times and uninstalled it from my old phone-but I will try a few more times!

[Lillie1369]

I did have my old phone powered off. Im not sure if thats, the time that it finally synced, maybe. Its worth a try. Maybe unistall the app from the old phone and then power the old phone off and leave it off while installing app on new phone. Then while the old phone is still off sync the new phone with the charger 3.Sent from my Verizon, Samsung Galaxy smartphone

[robinlaurie]

thanks everyone-I finally got it synced to work with my weight watcher app, but I still can't get the weather, but my main concern was the WW app to sync my activity, so I do have that. 

[Drentz99]

thank you so much, very frustrated, but this WORKED!!!!!

[DDZ33]

I'm also having problems keeping my fit bit blaze connected to my Samsung Galaxy S10. If it really Fitbit doesn't support my new smartphone then it is really pathetic on Fitbit's part that they cant keep up with technology. 

[DDZ33]

I'm also having problems keeping my fit bit blaze connected to my Samsung Galaxy S10. If it Fitbit doesn't support my new smartphone then it is really pathetic on Fitbit's part that they can't keep up with technology. 

[robinlaurie]

Keep trying-mine finally did sync. Someone had responded to my message with the same problem and said they kept trying and it finally worked, so I tried a few more times and mine finally worked. 

[Rob-9706a6]

I tried switching off my old phone after my new S10 and my Charge 2 didn't want to sync, and it synced straight away. Don't know yet if the notifications will work as I've not yet moved my SIM card. Note that first I made sure my bluetooth setting was on, and that I allowed all the requests for access that the app made on the phone.

[Bjash60]

Same problem with my Samsung 8. Frustrated!!!

[DDZ33]

I've given up trying. Next time I buy a smart watch it won't be a fit bit

[UnhappywidFitbi]

Your response is interesting.  I checked the link you posted and it states that the Samsung S10e if fully compatible with the Charge 3. I'm so disappointed in Fitbit.  I expected more when I upgraded my phone. If I purchase another wearable, it won't be Fitbit.  Just call me dooped! The Charge  3 is a piece of junk. My original Fitbit worked better for a fraction of the price! Pissed off!!!

[Bjash60]

My Fitbit is now syncing with my Samsung Galaxy phone. It started about a
week ago. Very happy with it!!!

[Jwinglover]

well what happens if you don't have the phone any longer? I paired it when I got my S10 but now it won't pair and I can't update my steps or sleep info for the last 2 days

[tzpf]

I had this issue and then turned off my wifi. It worked when 4G connection was on.

[Bjash60]

Thanks, I finally got it to sync but now if just died. My last Fit Bit
lasted me 3 yrs. This one only 5 months. I think it's a firmware issue.

--
BJ

[UnhappywidFitbi]

I woke up one day and it just miraculeously started working. That was about 3-4 months ago. Fitbit is going to force me to Apple. Seems like most people like those products. I have had no problems with Android until now.
Good luck!


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