03-01-2022
16:26
- last edited on
12-14-2022
15:27
by
MatthewFitbit
03-01-2022
16:26
- last edited on
12-14-2022
15:27
by
MatthewFitbit
My charge4 works fine except I can no longer see the display. Is it repairable and if so where do I take it for repairs please.
Thanks for any help and advice!
Moderator edit: updated subject for clarity
03-01-2022 18:37
03-01-2022 18:37
@NicoleCraft , Nice to see you around. Thank you for your message.
Have you tried restarting Charge 4?
Do you see the Smiley?
See you around.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
03-01-2022 20:44
03-01-2022 20:44
03-01-2022 20:46
03-01-2022 20:46
Juan only way i can use it is by checking my app.
I have my sons fitbit charge 4 lcd works fine but wont hold a charge
03-02-2022 17:24
03-02-2022 17:24
@NicoleCraft , Thank you for your reply. In that case, please give us a call or chat with us. Our team will be more than glad to have a closer look at your case.
Click here to get connected.
See you around. .
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
03-03-2022 10:51
03-03-2022 10:51
I have had the same problem on a number of FitBits I've owned. What I did to fix it is to go into the app on my phone and change the clock face. Once the display updates with the new clock face it should be visible again. You can then change it back to the clock you had been using.
Good luck.
03-03-2022 13:41
03-03-2022 13:41
03-03-2022 13:46
03-03-2022 13:46
Juan I have sent you a d.m.
03-03-2022 17:36
03-03-2022 17:36
@Pete-W , A warm welcome to the Community! Thank you for your help and sharing what has helped you in this situation.
@NicoleCraft , Thank you for your reply and further information.
As the recommended steps didn't help, please give us a call or chat with us. Our team will be glad to continue supporting you.
Click here to get connected.
See you around
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.