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Fitbit App crashes when setting exercise on iPhone

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‎10-14-2020 11:30 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-14-2020 11:30 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

Hi,

 

I have charge 3 and using the latest app version on iPhone. App crashes when I click on options for in exercise settings under play during exercise.

Has anyone experienced this?

 

 

Moderator Edit: Clarified subject

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‎10-15-2020 07:14

‎10-15-2020 07:14

@Eric2222 Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Fitbit app crashing when checking the exercise options. I suggest you log out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-15-2020 07:30

In response to AlvaroFitbit

‎10-15-2020 07:30

No change, still crashing :(--
Regards,

Erfan
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