help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge 2 erratically flicking through menu options

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-03-2020 23:24 - last edited on ‎12-09-2024 02:16 by Fitbit Moderator

‎06-03-2020 23:24 - last edited on ‎12-09-2024 02:16 by Fitbit Moderator

My Fitbit Charge 2 has started erratically flicking through menu options mainly on notifications on/off. Its only over a year old so not sure what has gone wrong. Have tried to restart but it keeps happening until the battery drains & I have to charge it up again

Best Answer
Labels:
20 REPLIES 20

‎06-23-2020 08:37 - last edited on ‎05-24-2025 10:21 by Fitbit Moderator

In response to swct4mom

‎06-23-2020 08:37 - last edited on ‎05-24-2025 10:21 by Fitbit Moderator

@swct4mom Welcome to the Fitbit Community!

Sorry to hear about your damaged Charge 2 that is outside the warranty period. Support does follow the guidelines listed in the warranty so if your device is outside the warranty period they won't be able to replace it. This is why they offer a discount to help customers in this situation. Still thank you for sharing your feedback. Regardless of the device you purchase in the future I hope that it helps you keep an active and healthy lifestyle.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer