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Fitbit Charge 3 only holding charge for 5 hours

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‎01-10-2021 10:07 - last edited on ‎01-10-2021 10:53 by Fitbit Moderator

‎01-10-2021 10:07 - last edited on ‎01-10-2021 10:53 by Fitbit Moderator

Hi all, my Fitbit charge 3 shortly put is fully charged at 10:00 pm but the alarm at 09:00 am won’t go off as the watch is out of charge by then! 

a charge barley lasts a day at the moment m, any help any one?

 

 

Moderator Edit: Clarified subject

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‎01-10-2021 10:54 - last edited on ‎11-05-2025 06:27 by Fitbit Moderator

‎01-10-2021 10:54 - last edited on ‎11-05-2025 06:27 by Fitbit Moderator

@MarinMov It's great to have you here! 

Let me help you with this. You can follow these instructions to help improve the battery life.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-10-2021 13:31

In response to AlvaroFitbit

‎01-10-2021 13:31

I tried all of the above but the battery persists on running out quickly. I even tried turning off heart rate sensor etc.

 

 

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‎01-12-2021 07:32 - last edited on ‎11-05-2025 05:57 by Fitbit Moderator

In response to MarinMov

‎01-12-2021 07:32 - last edited on ‎11-05-2025 05:57 by Fitbit Moderator

@MarinMov thank you for the update.

Since the issue persists I have created a ticket so our Support team can further assist you via email.

Keep me posted.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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