Fitbit app keeps crashing...

[Pintsize40]

Since the update this week my app is crashing when ever I go into track exercise, it opens then a message pops up Fitbit has stopped working and closes.. Please help me with some ideas...

[Iuxmat]

I have the same problem

[Pintsize40]

Since the update a couple of days ago? I'm getting so mad...

[Iuxmat]

My app has started to crash from some hours. although there has been no update. I have tried to uninstall and reinstall. The app crashes just after the login

[Pintsize40]

Yep same, I noticed an update 2 nights ago, and it's been playing up since
then, I log out and back in but it's still crashing, some info seems to be
missing too, I haven't uninstalled though as I'm worried I'll lose my
data...did you?


Show quoted text

[Iuxmat]

Data are online... you don't lose anything. The problem is the crash... without the app, fitbit is useless..

[Pintsize40]

Yes that's right...I use it to track My runs....I just don't know what to
do and I can't find anything on how to Fix it... But uninstalling doesn't
help?

[Iuxmat]

I have tried to uninstall and reinstall. The app still crash

[MarreFitbit]

It's nice to see you guys around @Iuxmat @Pintsize40! This issue was already reported and our engineering team is working to get this solved. However, I'd suggest taking a look at this official post that @ErickFitbit created to share any update about this issue. 

On the other hand, see this work around that @xampolas found out. 

Have a great weekend! 

[Pintsize40]

Thanks for letting us know, I've been so frustrated and about to go get a different watch so I can use a different app that doesn't mess with my workouts.. I'll check out the link so glad someone has finally answered me from Fitbit.

[AQ1]

why fitbit do a test before release updat