Food logging problems

[Pendelfin]

I’m having problems logging today’s food. When I log my breakfast, too many calories show in the dashboard, but there’s nothing actually displaying in the food log. Then when I add my lunch it again displays too many calories and bizarrely my log then says that I’ve eaten a kebab and an exotic pizza!! (I actually had cereal and a bacon roll). It’s only done this since the latest update (yesterday) and I’ve shut the app down and reopened, deleted the logs and tried again, but the same thing keeps happening. 

Anyone got got any ideas?

[Klb47]

Me too, like everyone else. This is so annoying as I always log my food to help me control / keep track of my diet and fitness levels. 

My prawns were translated to ‘Chinese hoisin duck’ and my Greek salad to ‘chicken wrap’!  Other entries just disappear. 

Please fix this ASAP!!!!

[Jill16]

Same issues here! So frustrating... Please fix this ASAP

[Bill_erty]

It worked on the website using a pc

[Jillinois22]

I’m having problems too! No matter what I enter, it logs a chocolate sea salt thing at over 1,000 calories. Today is my first time using the log, so I’m not sure how to fix it.

[Mleger]

Same here...I religiously keep track but when entering things it shows up as other foods or not at all!  What’s the issue and please fix soon?!

[RevTammy]

Similar problem here.  I add food to my log and it never shows up.  Just started today or yesterday.  Is there a fix?  

[HollandElliott]

Same problem here

[Jennymoonchild]

Logging food is not working at all!

ill add a food.. it will disappear and another random food with different calories will show up. I need this food counter !!!! Please please PLEASE fix it!!!!!! This is hindering my progress! 

[Sharonandsavan]

I called Fitbit yesterday.  They claim to be working on the app and in the meantime we can go to dashboard and log- provided you can remember what you ate when you access a computer!  I personally like Loseit app better anyway.  Visuals are much better and it’s free. 

[Pearlyn]

Same thing here. I was reading a ghost horror novel and was totally freaked out when I logged in Tea With Milk and it kept coming up as Creole Shrimp which I don't even eat. Please solve it soon!

[Tapoh]

I only notice it today. But I did update Fitbit app yesterday. Maybe the new app release is buggy with food item referencing 

[Jim2001]

Same problem. Started yesterday. Really annoying. It only works if I manually enter the calories just as a number, but if I use the picking list of my normal items it either ignores it and nothing registers or records it as something completely different. Come on Fitbit - sort this out please!

[SteveH]

Keep an eye on the following thread which has the latest updates from fitbit on this issue:

https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/td-p/2825777

[EAL78]

Same for me!!  Please fix it soon Fitbit. I’m so reliant on that log!

[JRandorff]

Having the exact same problem. I log foods and they either disappear, or they show up as the wrong thing (coconut oil changes to red grapefruit juice, avocado chunks change to trail mix, etc). My guess is that something went wrong with their database. Hope it gets fixed soon. 

[ChelG]

Totally frustrated with the food log replacing and deleting my entries.  I'm also wondering how I can get rid of items off the list of frequently entered food items.  It's annoying to have things on there that I have never eaten.  

[LLZ]

I’m having the same problem too. Started this morning after FitBit “cleanup” yesterday. Hope they fix it soon-not a great start after a couple of weeks of ownership. 

[Bill_erty]

Another workaround was uninstalling the app and reinstalling.

Sent from my iPhone

[BonChi]

This thing is a piece of junk! How many days does it take to fix a problem? This happened when I did the update. Is there no one checking on the update before the update was made available? So frustrating! I’m going to look at competitors product. 

[Brenda77]

Same problem said I had a martini for breakfast lol and won’t log any of my foods