07-12-2018
05:23
- last edited on
09-06-2020
20:07
by
MatthewFitbit
07-12-2018
05:23
- last edited on
09-06-2020
20:07
by
MatthewFitbit
I’m having problems logging today’s food. When I log my breakfast, too many calories show in the dashboard, but there’s nothing actually displaying in the food log. Then when I add my lunch it again displays too many calories and bizarrely my log then says that I’ve eaten a kebab and an exotic pizza!! (I actually had cereal and a bacon roll). It’s only done this since the latest update (yesterday) and I’ve shut the app down and reopened, deleted the logs and tried again, but the same thing keeps happening.
Anyone got got any ideas?
Answered! Go to the Best Answer.
07-17-2018 12:04
07-17-2018 12:04
07-18-2018 06:34
07-18-2018 06:34
Hello everyone! 🙂 Good to have you in the Fitbit Community Forums!
I'm very sorry about the issue you all were experiencing with the Food logging feature. As most of you already know, this is a known problem and we have just released an update to the Fitbit app for iOS, version 2.53.1 which we believe resolves the issues with food logging that have been reported. For more information on this, you can check the main thread here.
Anything else you may need, I'm here to help!
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01-05-2019 11:53 - edited 11-16-2019 16:39
01-05-2019 11:53 - edited 11-16-2019 16:39
Jag förstår inte hur och var jag ska logga maten. Vet att jag äter för lite men mer än 0 är det. Krångligt att logga mat och dryck. iofs bryr jag mig inte så mkt det var inte därför jag skaffade fitbiten.
Med vänliga hälsningar.
11-12-2019 12:16
11-12-2019 12:16
Hi there I am experiencing some difficulties in logging my food. Any ideas how I can get around it.
Thanks
11-15-2019 11:16
11-15-2019 11:16
12-13-2019 13:20
12-13-2019 13:20
Hi, I'm an user of Android system and I have the same problem you said it would be resolved with app for iOS, version 2.53.1
Well, and about Android users, what have you done to resolve it? I couldn't log any food or water in the last two weeks. It seems that Fitbit has no more use for me...
10-29-2021 04:59
10-29-2021 04:59
I had that problem this morning. I even tried uninstalling and reinstalling the app, but to no avail.
10-29-2021 05:02
10-29-2021 05:02