Food logging problems

[Pendelfin]

I’m having problems logging today’s food. When I log my breakfast, too many calories show in the dashboard, but there’s nothing actually displaying in the food log. Then when I add my lunch it again displays too many calories and bizarrely my log then says that I’ve eaten a kebab and an exotic pizza!! (I actually had cereal and a bacon roll). It’s only done this since the latest update (yesterday) and I’ve shut the app down and reopened, deleted the logs and tried again, but the same thing keeps happening. 

Anyone got got any ideas?

[Bill_erty]

Same here

Sent from my iPhone

[FerdinandFitbit · Accepted solution]

Hello everyone! 🙂 Good to have you in the Fitbit Community Forums!

I'm very sorry about the issue you all were experiencing with the Food logging feature. As most of you already know, this is a known problem and we have just released an update to the Fitbit app for iOS, version 2.53.1 which we believe resolves the issues with food logging that have been reported. For more information on this, you can check the main thread here.

Anything else you may need, I'm here to help!

[Tjabos_matte]

Jag förstår inte hur och var jag ska logga maten. Vet att jag äter för lite men mer än 0 är det. Krångligt att logga mat och dryck. iofs bryr jag mig inte så mkt det var inte därför jag skaffade fitbiten.

Med vänliga hälsningar.

[SunsetRunner]

Hi there I am experiencing some difficulties in logging my food. Any ideas how I can get around it.

Thanks

[Tjabos_matte]

I don't know couse I have'nt logged any food. 😅 and I have'nt cared about it. I bought the fitbit not to loose weight but to help me find how I shoukd plan my days with my 9 dogs so I would'nt have to walk so much and to see that I got enough sleep.



Skickat från min Samsung Galaxy-smartphone.

[LCWalker]

Hi, I'm an user of Android system and I have the same problem you said it would be resolved with app for iOS, version 2.53.1

Well, and about Android users, what have you done to resolve it? I couldn't log any food or water in the last two weeks. It seems that Fitbit has no more use for me...

[TanyaK]

I had that problem this morning. I even tried uninstalling and reinstalling the app, but to no avail. 

[Moll0510]

I gave up and went back to pen and paper which is just as reliable! 😊

Sent from my iPhone