How do I turn off the LED lights while not wearing it?

[r.b.]

When I don't wear my Charge2 for awhile the green lights on the underside never go off. Is this normal?  If not can turn them off. I'm very sensitive to light when trying to sleep.

Moderator edit: updated subject for clarity.

[ACG · Accepted solution]

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r.b. wrote: If not can turn them off. 

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@r.b.

Here is how you turn them off

https://help.fitbit.com/articles/en_US/Help_article/1565/

[MarlenS]

Hello my friends @r.b. and @ACG, it's nice to see you both here. 

Since this post is about the Charge 2, I've moved it from Charge HR to the right board to keep the forums organized. @r.b. thank you for marking @ACG's post as the solution, marking posts as solutions is a great way of thanking another Community member while also highlighting their solution so that it may be discovered more easily by other Community member's facing the same questions or issues as you. You can read more about Accepted Solutions here.

Have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more, give it a look!

@ACG it's always awesome to see you around!

Keep up the super stepping! 

[KathyInMonterey]

The link in the accepted answer goes to a generic FAQ page, and does not answer the question.

[HeydyF]

Hey @KathyInMonterey, welcome aboard! If you'd like to turn off the green lights on the back of your Charge 2, please follow these instructions: 

1. From the Fitbit app dashboard, tap the Account icon 
2. Tap your device image.
3. Tap Heart Rate, and then choose Off.

Hope that helps! 

[QueenCharm]

I’ve tried all the steps suggested and even turned off the heart rate. The green 

plight stays on and drains the battery in less than 30 mi jets.

other ideas?

[anchorcapt]

I am having the same problem, just started a couple days ago. Can’t find a solution.

[weirdai]

Same for me. Feels like a bug in the latest firmware upgrade. My firmware version is 22.22.58.0.

[AuntChap]

Yes! We’re having the same problem. Just started last week. This Charge 2 has worked perfectly for nearly three years until then.