How to Set Pool Length on my Charge 3?

[JenD10]

I've bought the Charge 3 & I'm trying to set the Pool Length for swimming, I've looked at the help topics & it says to click Advanced Settings & then Swim Settings but when I click Advanced Settings in the App I don't have the Swim Settings option. The help topics also says you Can access the Swim Settings from the Excercise Screen on the Fitbit but i din't know how to find this. Can anyone help please? Many thanks

Moderator Edit: Updated Subject for Clarity

[cchabolla]

yes, i did. Thanks to all who have helped and checked in with me.

[Horse3]

Tried all this but still no table to set look length . Had the units but nothing for swimming 

[eyeane]

Check! you are doing this on the fitbit charge 3 ? Not on the App or online it must be on the fitbit itself.

[Horse3]

Still not able to set pool length . Not showing in the advance even after setting the first part ?

[eyeane]

From the first screen on the fitbit Charge 3
Swipe left you see Exercise and Relax
Tap on Exercise
You see Run
Swipe left
You see Bike
Swipe left
you see Swim
Swipe Up
You See Pool Length & Units
Tap on Pool Length
You set length here

[malk35]

From the first screen on the fitbit Charge 3
Swipe left you see Exercise and Relax
Tap on Exercise
You see Run
Swipe left
You see Bike
Swipe left
you see Swim
Swipe Up
You See Pool Length & Units
Tap on Pool Length
You set length here

Make sure your pool locker is not far away from poolside and your Fitbit app has been synced

Make

Sent from my iPhone

[Horse3]

Thanks do I need phone close by then as don't normally take it to pool ??

[New1234]

You can only set pool length on the tracker itself and not through App.
Swipe sideways on Time Clock/heartbeat page of tracker, tap on Exercise,
swipe sideways until you reach Swim, swipe up and set pool length and units
of measure on that page. For example, I just changed meters to yards
because our pool is 25 yard long.
Hope this helps.

[malk35]

Yes definitely

Sent from my iPhone

[Horse3]

Thank you 😀

[AVK]

I folllowed your instructions to set up my swimming exercise but the advanced setting still doesn’t show pool length. I tried logging out of the app and logging back on, to no avail.

I was only able to set the length from the Charge 3 directly.

[Reeledge]

Is there some special way to wear on my wrist during swimming to register heart rate?

[malk35]

No it will do it automatically, after your swim go onto your app dashboard, click on your weekly exercise that will bring up your swim details, click on that to next page which will give you your BPM

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[malk35]

You can only set pool length on Fitbit

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[Angiebengie]

Hi I’ve tried that step by step as I can’t set mine either 

I don’t get the option to set pool length 

anyothet advise please 

[SunsetRunner]

I have set the pool length on my charge 3 to 50 meters but it is not counting my lengths correctly.

I have swam 20 x 50 meter lengths without stopping on several occasions and each time my charge 3 records the exercise as 40 lengths 2000 m when I have swam 20 lengths and 1000 m.  What am I doing wrong.

[malk35]

Sorry I don’t have the answer I have the same kind of problem, when I do 30 lengths, the amount of metres the fit bit says I’ve done works out about 4 lengths less

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[SoftLad15]

Mine has settled down now

It is reasonably accurate but not the best



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Ian C

[malk35]

Glad to hear it

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[Helc]

I’ve tried logging out, turning phone off etc but there are no swim details in my advanced settings. How do I change the length of the pool please