10-17-2018
10:28
- last edited on
09-08-2020
18:22
by
MatthewFitbit
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10-17-2018
10:28
- last edited on
09-08-2020
18:22
by
MatthewFitbit
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I'm told my phone can track my steps on it's own even if my Charge 2 isn't syncing - as long as I have my phone on me. Where in the app can I make this happen?!
Moderator edit: updated subject for clarity
10-18-2018 07:07
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10-18-2018 07:07
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@ihavenocash Welcome! It's nice to have you on board! I will gladly assist you with this inquiry. You can follow these instructions to setup your MobileTrack as long as your phone is compatible with this feature.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

10-18-2018 07:12
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10-18-2018 07:12
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Thanks! I'll give it a try!

10-18-2018 07:17
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10-18-2018 07:17
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"setting up a new device" there is a long list of products, but Mobile
Track isn't one of them. Frustrating
01-02-2020 20:05
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01-02-2020 20:05
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So i had faced the same problem in my versa 2. I did unpair of mobile track by mistake and was trying every ways to get it connected again.What I did finally was I started a gps walk in fitbit moile app and walked a few mins and turned off the bluetooth still the gps walk was on. So my logic was if the blutooth connection disabled, the mobile should still track the activity. As I thoought after finishing the walk, I checked the added device, I see the Mobile Track now! Not sure this is a 100 percent solution, but you can sure give a try 🙂

01-28-2020 14:53
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SunsetRunner
01-28-2020 14:53
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I am having the same problem. I can't use my device for a while but want to track steps using my phone.
I followed the instructions in that link but I don't see an option to set up mobiletrack. I just see a list of devices. Please help.
