09-08-2022
05:27
- last edited on
12-14-2022
13:52
by
MatthewFitbit
09-08-2022
05:27
- last edited on
12-14-2022
13:52
by
MatthewFitbit
When walking and pushing a wheelchair my charge 4 is not counting my steps. How can this be corrected.
09-08-2022 05:34
09-08-2022 05:34
This is a common issue and difficult to correct. Your fitbit tracks steps by detecting movement of the tracker i.e. your wrist, and then working out whether that was the result of a step or random arm movement. When you're holding the wheelchair (or a shopping trolley, or rails of a treadmill) it is not moving as would be expected if you were walking so does not track steps. Short of using one hand and letting your fitbit hand swing normally there's not a lot that can be done.
09-09-2022 00:45
09-09-2022 00:45
Try tucking it inside your sock, it will measure the swing of your leg and foot instead of your arm and wrist. I've found the same and given it a quick test, not perfect but it might be better than nothing.
09-09-2022 01:28
09-09-2022 01:28
09-09-2022 14:05
09-09-2022 14:05
You could also try one of the GPS enabled modes (outdoor workout, walking, etc). I believe it then calculates steps from you stride length settings.
CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows
09-10-2022 02:55
09-10-2022 02:55
09-10-2022 18:50
09-10-2022 18:50
Put it in your pocket.
09-11-2022 02:14
09-11-2022 02:14
09-14-2022 23:54
09-14-2022 23:54