05-25-2019 13:31 - last edited on 09-08-2020 16:10 by MatthewFitbit
05-25-2019 13:31 - last edited on 09-08-2020 16:10 by MatthewFitbit
my screen and icons have changed from green circle with a pair of steps to a shoe inside a teal lozenge shape and all other icons are teal
how do I change back to original view ....on my computer pc its the original version
Moderator edit: Subject for clarity
Answered! Go to the Best Answer.
10-08-2019 17:20
10-08-2019 17:20
10-09-2019 01:49
10-09-2019 01:49
Yup, my sleep info is totally confused now, if I fall asleep and wake up before midnight, my sleep time is added to the night before’s hours ... however it still doesn’t acknowledge over the record .. so it knows somewhere it doesn’t belong there. Because I bought the fitbit primarily to record my sleep, and if that isn’t working, then it really is a waste of time. Funnily, it used to work very well. So in the ‘improved’ app, you have seem to have more bugs ...
10-09-2019 04:01
10-09-2019 04:01
10-09-2019 07:11
10-09-2019 07:11
The new app is terrible I dislike everything about it, especially having to log in to look at tracked activity. I hope they go back to old app. Fast and simple.
10-16-2019 15:42
10-16-2019 15:42
I am not sure when it happened but the app on my phone is now completely different from what it was. I have spent 10 mins trying to find the alarm settings and still not managed it. I really hate it when this happens. I was more than happy with the information provided and every aspect of the app as it was. if it is possible to roll back I would greatly appreciate instructions. If not. I won't be using my fitbit any more... which is a shame as it was a present. I certainly won't be asking for or buying a new one and I shall let anyone who asks know why.
10-16-2019 15:54
10-16-2019 15:54
Omg even with that post (many thanks by the way) it still took me several attempts to get into the menu with the alarm settings. is this a joke?! surely there must be a way to uninstall this terrible app and return to the one we were all happy with in the first place. glad to hear others say they did not remember agreeing to this change. I thought it must be me as that is the way most reputable and sensible companies work!
11-20-2019 20:37
11-20-2019 20:37
My husband and I hate the new app layout. Please go back to the old layout or at least give the option. No one wants to scroll up & down to access screens when you once didn’t have to. New design is terribly inconvenient.
11-20-2019 20:44
11-20-2019 20:44
Please remind your Fitbit leadership that even though you may only hear a small percentage of complaints - we really do represent a huge number of Fitbit users. Most people don’t take the time to make their complaints known. Please listen: the app interface is not as good now as it was before.
05-07-2020 06:52
05-07-2020 06:52
I don’t like the new design and colors either. It used to be more colorful when I reached all my goals on the screen and easier to arrange to my liking. It’s very disappointing.
11-22-2020 08:24
11-22-2020 08:24
can I get back to old version if I remove my Versa and then add it back to my account
11-22-2020 13:26
11-22-2020 13:26
11-22-2020 15:47
11-22-2020 15:47
11-22-2020 16:07
11-22-2020 16:07