Not receiving texts

[Drockem10]

Question: it's been a week now that I have not been receiving text messages. It will say the name of the people but the message won't show up on my fit bit. I have reconnected it and doesn't work still. Any suggestions that might help me. 

[Amm5058]

I am having the same problem

  I've unpaired the device, uninstalled the ap, reset the watch, turned off the phone. Notification indicator is on. Still no text messages.  Only the senders name.

[Drockem10]

Yeah same I am just getting frustrated with it and don't know what to do? Have you contacted Fitbit and talked to them?

[Amm5058]

I've messaged but not received a response yet.Sent via the Samsung Galaxy S9, an AT&T 5G Evolution capable smartphone

[Drockem10]

Ok once u hear back on what they say just let me know

[Zmarie13]

I've done the same thing to mine and am having the exact same problem. Please post when you get a response so i can try it too!

[Drockem10]

Sounds good will do

[Amm5058]

This is the response I received from Fitbit. Appreciate your effort in performing those troubleshooting steps. Currently, we’re aware of this issue and working to identify a resolution as quickly as possible.We appreciate your patience while we work to get you back on track, and let us know if you have any other questions.Sent via the Samsung Galaxy S9, an AT&T 5G Evolution capable smartphone

[Amm5058]

My Charge 2 started working correctly again out of the blue.  I am now receiving text messages on my display again.