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Notification problem. Charge 2

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‎03-16-2019 13:20 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-16-2019 13:20 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

My notification keeps turning on/ off. Any help with this please 

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‎03-16-2019 13:37

‎03-16-2019 13:37

Is the device you are trying to sync to a supported device?

 

 

You can find a list of compatible devices here and here.

Best Answer

‎03-25-2019 11:57

In response to SunsetRunner

‎03-25-2019 11:57

@Smudger6267 Welcome! Thanks for being part of our Community! 

 

Sorry to hear about your Charge 2 not getting notifications and for the delay in my reply. As @SunsetRunner asked I would also like to know which phone are you using? Is it compatible? You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. You can find additional suggestions here.

 

Let me know how it goes.

Alvaro | Community Moderator

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