07-11-2017
13:49
- last edited on
09-09-2020
09:26
by
MatthewFitbit
07-11-2017
13:49
- last edited on
09-09-2020
09:26
by
MatthewFitbit
For some reason, the Fitbit dashboard changed today on my Windows phone. It used to show steps as the main display on the top, and then went on down from there to other statistics. Today, it started showing calories as the main display on the top. Calories are probably the last thing I care about. If I do my steps, calories take care of themselves.
Try as I might, I can't figure out what happened or how to change it back. Any ideas? I'm attaching a picture of what it looks like now.
Answered! Go to the Best Answer.
07-12-2017 06:06
07-12-2017 06:06
Thats an easy fix just press and hold on the main one and then just move the steps back into the center Ive but never really changed anything
07-11-2017 23:46 - edited 03-21-2021 01:43
07-11-2017 23:46 - edited 03-21-2021 01:43
Mine, on android does this everytime i start up the app. It may take up to 4 minutes to straighten out, but today i noticed.that i can edit the dashboard.
Just press the red plus sign.
07-12-2017 06:06
07-12-2017 06:06
Thats an easy fix just press and hold on the main one and then just move the steps back into the center Ive but never really changed anything
07-12-2017 08:12
07-12-2017 08:12
07-12-2017 12:57
07-12-2017 12:57
I tried it again. The first time, it changed and then reverted to calories on top the next time in. But I tried it again, and this time I saw the "Done" link at the bottom. After clicking that, it remained as set the next time in.
09-20-2017 15:52
09-20-2017 15:52
I have the exact same problem, I like to see my steps as I know like you the calories take care of themselves. I have deleted the app, disconnected the Bluetooth - forget device, rebooted my phone, there is no option to even find the steps counter on my dashboard as hidden. So using the home button to find it doesn't help, I know how to customerise the screen. Help....
09-20-2017 15:53
09-20-2017 15:53
Don't think its your phone my IPhone and IPad is having the same problems.
06-19-2019 13:55
06-19-2019 13:55
I like this version you have posted. But as of today my display changed. Do you know how to turn it back to your photo?
05-19-2020 21:21
05-19-2020 21:21
I got the calories to move, but ALL of my icons except weight loss disappeared! Where did they go and how do I retrieve them?!
05-19-2020 22:43
05-19-2020 22:43
I have also had my dashboard all messed up today. My steps don’t even show up and other items are missing. I’ve managed to “fix” it a couple times then it goes back to messed up. I am hoping Fitbit will fix it overnight. I have got to stop looking at it before I go crazy.
03-17-2021 09:41
03-17-2021 09:41
All of mine have disappeared so I have nothing to press how do I get them back ?
03-18-2021 04:22
03-18-2021 04:22
@stephen.h It's great to see you in the Community!
If you can try logging out from the app, restart your phone and log back in and make sure it is up to date. If you can't and are on an Android device the go to Settings > Apps > Fitbit and clear the data. If the issue persists then uninstall and reinstall the app.
Hope this helps.
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03-18-2021 05:57
03-18-2021 05:57
Thanks all back to normal for Now !
03-18-2021 10:16
03-18-2021 10:16
@stephen.h happy to hear that! And thank you for letting me know as this does help monitor the problem and any possible fixes applied to it.
Happy stepping and stay safe!
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03-31-2021 16:30
03-31-2021 16:30
Thank you! You rock.