Updated App, Still no EOV Chart

[SunsetRunner]

I don’t know if you’ve found out but I’ve just updated my Fitbit app but there’s no SPO2 chart / reading but I haven’t gone to bed yet so hoping yes it will be there in the morning as someone said in the community that it will be around the 22nd of this month

Moderator edit: Clarified subject

[GTHikerTrash]

I use Android Sent via the Samsung Galaxy S10+, an AT&T 5G Evolution capable smartphone

[pforsche]

Thanks. Hopefully, this issue will be solved soon on all OS platforms.

--Paul

[GTHikerTrash]

Just checked for last night:  my EOV is back 🙌 Sent via the Samsung Galaxy S10+, an AT&T 5G Evolution capable smartphone

[Stellaf]

Have you tried restarting your fitbit?

Moderator edit: personal info removed

[pforsche]

Mine too.😊

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Moderator edit: personal info removed

[Stellaf]

Have you tried restarting your fitbit?

Moderator edit: personal info removed

[GTHikerTrash]

My EOV is back.Sent via the Samsung Galaxy S10+, an AT&T 5G Evolution capable smartphone

[pforsche]

It started working today with no intervention.
tx,

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Moderator edit: personal info removed

[GMATEJOW]

I have the FITBIT Charge 4 and the EOV showed up for a couple of days then stopped.  The two days it did show up disappeared so whatever FIX they put in needs to be reviewed.

[Stellaf]

Try to also restart your fitbit. See if tha works

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[pforsche]

I rebooted my charger and the graph came back. Will see how long it lasts
this time...

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[Splee]

Hi am having the same issue. Can’t find the EOV chart on my app. Got my charge 4 a couple of days ago. Latest device firmware was updated a day after. 

Tried a couple of stuff from the forum ie deleted and re-installed Fitbit app again on my Apple phone and rebooted my charge 4. Still no EOV chart.

Appreciate some advice. Thanks.

[GMATEJOW]

Thank you! I tried re-booting the watch and it didn't do it.  

[Splee]

Oxygen variation is back !

[Downey]

I was just checking to see why my trial of Premium on my Charge 2 wasn't showing up after seeing that maybe there was a probable wait.  It was then that I realized that it only works for certain Fitbits, not the Charge 2, so am trying to delete the Premium trial before I start getting charged for it.  Certainly not worth the money if no spO2; that's the only thing I trialed it for!  Can't find anywhere to delete Premium.  Am so pissed.  

[Downey]

Not according to information I got from Fitbit troubleshooting page.  Only certain Fitbits.  Charge 2 does not, Charge 3 does, etc.  

[blund20]

Mine popped up for the first time on March 26 then it disappeared on April 20.The app is up to date.

[Downey]

That might work for people with the right Fitbit but not for all as the option isn't available or all Fitbits, come to find out after I signed up for the trial.  

[bilborzo]

6-11-2020; New charge 3. EOV graph data not populated even when meeting wear criteria. Fully updated device on initiation. Is there an activation I missed?

[Stellaf]

Check your phone that its compatible and up to date also app up to date.
Put on charger and push the button until it restarts. Otherwise contact
fitbit.

Moderator edit: personal info removed