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Where is the button on the Charge 3?

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I just received a Charge 3 last week for my birthday, replacing my old Charge HR.  I charged it, synced it to my app and all was well.  For a couple days. Then the screen went blank.  It also has not been syncing.  I charged it and still no display. Everywhere I’m reading to “reboot” by pressing the button on the Fitbit itself.  My Fitbit has an indentation where I suppose a button COULD be, but it’s not a button.  Am I missing something? And is my Fitbit broken? 

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How do I contact service? Mine won’t do anything. Just sits there not charging. Black face. No vibration.  So annoying. 

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Show me a diagram of where the button is on the Fitbit Charge  3.

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what is the point of an inductive button if we need it to reset, but my grandmother's who i'm trying to fix won't charge? Maybe next time....

USE A REAL BUTTON!

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use a real button....

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I wonder if it track how many of the **ahem** things have been flushed?

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