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Data not showing on the Fitbit app anymore

Data not showing in app properly when synced. I cannot view steps from previous days and hourly activity is not showing on home screen. I have tried all the usual steps suggested closing app, Bluetooth reset, shutting down phone, logging out of app, reinstalling app but nothing works.  This has just happened for no reason and has been like this for a couple of weeks now. Help this is just so frustrating and annoying and I can’t seem to get any help from the service team thinking maybe need to switch to a different provider as I keep having these silly issues and have been a member for 9 years! 😬

Moderator Edit: Clarified subject

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23 REPLIES 23

Hi Marre

is there any update on this fix yet???? It has been months now since this has been happening and nothing has changed to say the least it’s getting a lot more frustrating for us users!  PLEASE FIX THE FAULT 😊

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What’s happening with a fit for this issue??? This is getting ridiculous 🙄

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My steps haven't shown in the app for a while now either. They still track to Evidation, though. Any progress?

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I haven’t heard anything from Fitbit they seem to not care about their customers 🙄. I did however delete the app and reinstalled it again and this time it seemed to have worked ok for now anyway… 😊

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