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Fitbit Inspire HR screen won't swipe

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‎03-22-2021 07:34 - last edited on ‎03-23-2021 09:43 by Fitbit Moderator

‎03-22-2021 07:34 - last edited on ‎03-23-2021 09:43 by Fitbit Moderator

I've looked at other forums, and they all suggest restarting the device. I have done so 5 times, I've tried changing the clock face, and I've tried giving it a day or two. Still no success in swiping the device, and no success in being able to use anything on the screen interface. Device does show display screen and the side button works, but nothing else. does.

 

Please advise.

 

 

Moderator Edit: Clarified subject

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‎03-23-2021 10:04

‎03-23-2021 10:04

@cowgoesmooo Thanks for stopping by! 

 

Sorry to hear about this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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