03-22-2019
10:32
- last edited on
04-26-2019
14:36
by
RicardoFitbit
03-22-2019
10:32
- last edited on
04-26-2019
14:36
by
RicardoFitbit
Hello,
I am using my Inspire HR only a few days, but find that the step count is way off. Only today I put the Inspire to charge and already the count show 1.662 steps. (1.32KM) We do not have a small house, but to walk that many steps will not happen. This was my confirmation of suspecting the same during the past few days. Since I used the Inspire, it gives me consistent way more steps, and distance, than I actually did. Is there any way to fix this?
Thanks.
Moderator edit: Subject for clarity
Answered! Go to the Best Answer.
05-23-2020 13:15
05-23-2020 13:15
I just got a Fitbit Inspire two days ago and walked with a friend with the same Fitbit and our steps were way off.
Also in the morning I walked my dog to the end of my short block (5 houses) and back and made a quick return to Target and parked close to the store. The Fitbit showed I had walked 1.07 miles which isn’t possible.
Did anyone return their Fitbit Inspire? I’m not impressed.
05-23-2020 13:40
05-23-2020 13:40
05-23-2020 16:54
05-23-2020 16:54
I’ll try some more tests and see what happens. I hope they won’t give me a problem if I return it. I’d just like to get my money back.
I can just use Map My Walk or Runkeeper since so many have complained about the Inspire.
Has anyone returned theirs??
05-23-2020 18:47
05-23-2020 18:47
05-23-2020 18:52
05-23-2020 18:52
05-23-2020 18:59
05-23-2020 18:59
05-23-2020 21:07
05-23-2020 21:07
Mine is doing the opposite, I have my steps goal set at 5000, but it stops at 4991 and tells me I need just 9 more steps to reach my goal. I have taken at least 200 steps since and it won't register them. I have tried plugging it in to see if it would reset but it won't.
05-23-2020 21:23
05-23-2020 21:23
05-23-2020 21:27
05-23-2020 21:27
05-23-2020 22:27
05-23-2020 22:27
05-24-2020 05:07
05-24-2020 05:07
05-24-2020 11:31 - last edited on 06-29-2020 19:03 by LiliyaFitbit
05-24-2020 11:31 - last edited on 06-29-2020 19:03 by LiliyaFitbit
I only bought mine a month ago, it only started happening the last few
weeks.
Moderator edit: personal info removed
05-24-2020 21:58
05-24-2020 21:58
05-26-2020 08:24
05-26-2020 08:24
05-26-2020 10:44 - last edited on 06-29-2020 19:04 by LiliyaFitbit
05-26-2020 10:44 - last edited on 06-29-2020 19:04 by LiliyaFitbit
How do I return it I don't have the box or receipt?
Moderator edit: personal info removed
05-26-2020 12:19
05-26-2020 12:19
05-26-2020 17:35 - last edited on 06-29-2020 19:05 by LiliyaFitbit
05-26-2020 17:35 - last edited on 06-29-2020 19:05 by LiliyaFitbit
2 months at Walmart.
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Moderator edit: personal info removed
05-26-2020 20:56
05-26-2020 20:56
05-26-2020 21:44
05-26-2020 21:44
05-26-2020 21:47
05-26-2020 21:47