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Inspire HR not showing text message notifications

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‎07-15-2020 03:06

‎07-15-2020 03:06

My Fitbit notifies me when I get a call, Instagram message, Snapchat etc, but won’t notify me for a text message? I’ve made sure all the settings are turned on on my iPhone and on the Fitbit app. How can I fix this? 

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‎07-19-2020 10:53 - last edited on ‎09-09-2024 13:18 by Fitbit Moderator

‎07-19-2020 10:53 - last edited on ‎09-09-2024 13:18 by Fitbit Moderator

@Jayambay I hope you're doing well!

Let me help you with your Inspire HR not getting text notifications. You can try the following:

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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