03-21-2019 04:44
03-21-2019 04:44
My Inspire HR is not accurately tracking my sleep. Sometimes it doesn't track it at all! I have tried resetting it a few times, but that has not worked. HELP, PLEASE! Thanks!
Answered! Go to the Best Answer.
11-13-2019 07:30
11-13-2019 07:30
11-14-2019 07:43
11-14-2019 07:43
11-14-2019 08:11
11-14-2019 08:11
11-14-2019 09:36
11-14-2019 09:36
11-14-2019 10:36
11-14-2019 10:36
Ok, well, finding a 30-page thread on this doesn't give me much confidence. I restarted by Inspire after it stopped tracking my sleep a few days ago.
If that doesn't work I guess it's going in the trash. I only wear it at night for the purpose of tracking sleep, so if it doesn't do that I have no need for it.
11-14-2019 10:59
11-14-2019 10:59
11-14-2019 11:01
11-14-2019 11:01
11-14-2019 11:02
11-14-2019 11:02
I've never started it manually, because supposedly it doesn't give you detailed tracking if you do. It always just knew when I was asleep and now it no longer does.
Thanks though. I hope yours keeps working for ya!
11-14-2019 11:03
11-14-2019 11:03
11-14-2019 11:06
11-14-2019 11:06
11-14-2019 12:54
11-14-2019 12:54
@Nettinoodles , the option for starting sleep in your app is for older Fitbits that do not have a heart rate monitor. It is still on the app for those folk who still have older Fitibits.
For Fitbits with a heartrate function it should all happen automatically so it is important not to start the function in your app - it will give you exact times, but it will switch off the auto function that will give you so many more insights!
I hope this makes sense.
Sense, Charge 5, Inspire 2; iOS and Android
11-14-2019 13:19
11-14-2019 13:19
It makes sense, and it sure should track my sleep automatically. But it doesn't.
I've never started it manually, because there's no point in getting just the time I went to bed and woke up.
I just did another reset. We'll see if that helps. If not, I'll probably get an under-mattress sleep tracker that tracks HR and throw the inspire away.
11-14-2019 13:31
11-14-2019 13:31
@DS424 , unfortunately this is one big thread and there are all sorts of reason for advanced sleep tracking not working as expected
The easy ones are when folks use the app to start sleep which is an option for older Fitbits and ones with HR.
Other issues are more complex and need more details and specific working with induivdual users to work out what the problme might be
Sense, Charge 5, Inspire 2; iOS and Android
11-15-2019 14:51
11-15-2019 14:51
11-16-2019 01:45
11-16-2019 01:45
11-29-2019 04:06
11-29-2019 04:06
If you reset your Inspire HR and delete got bit tracker from account, are you going to lose all your past stats?
11-29-2019 07:53
11-29-2019 07:53
11-29-2019 23:28
11-29-2019 23:28
11-30-2019 01:01
11-30-2019 01:01
11-30-2019 12:35
11-30-2019 12:35
My Inspire tracked sleep and active minutes for the 1st 2 weeks that I had it and then it just stopped. It still tracks steps but I want the sleep tracker and activity record. Online chat had me restart the Inspire and said it would fix it but it didn't. I have restarted it several times in the last few days but no luck. A long phone call with an agent ended up with him telling me it was a glitch on their end and they would let me know when it is fixed. Five days later...nothing. UNACCEPTABLE.