Inspire HR won't turn on

[LDHowlett]

I put my Fitbit Inspire HR on the charger as I had previously done, but the display has stayed black, and it is randomly vibrating. Sometimes, a happy face will appear, then fades away and the screen stays black.

Moderator edit: subject for clarity

[Djeiti]

Thank you, it helped. But it is very frustrating that this happened three times already in the short time I have the Inspire HR. Bought it in August this year (2019).

[Fenkall1960]

My Inspire want turn on

[dsanta]

Inspire HR does not come on

[ToddA]

Just received a brand new Inspire HR, and I cannot get it to turn on.  When connected to the charger, it displays the percent charged, but nothing on the screen any other time.  The "reset" procedure has no effect.

[Zaringi]

I just bought a new inspire hr and during the initialization the screen turned black and it won’t even reset. I tried all the suggested steps

[daganth1975]

the thing that worked for me was to put in on the charger with it
plugged in and then depree the power button for about a minute or till the
screen activates.

[Kitty0717]

This worked for me ty!!!

[DBeeL]

Spoiler

This has happened multiple times to me. One time I plugged it in synced it and it worked again this time I tried restarting and it worked. I hope this doesn’t happen again as this is my second Fitbit and I had to change because the last one had multiple problems to.

[daganth1975]

You are most welcome. Glad it worked out.

[SunsetRunner]

I'm having the same issue - going to try restarting it.

This is the second time I've experienced this issue, FYI, in case anyone from Fitbit is watching.

It's frustrating that I have to plug the tracker into the USB charger to reboot the thing, you'd think there'd be a way to do that when you're away from your charger...

[SunsetRunner]

Update: Of course a reboot fixed the tracker, but hopefully a firmware update resolves this issue.

[daganth1975]

I agree you should be able to.

[Javasailor]

Got mine for Christmas. Same issue. FitBit help desk had me install it from the app as a FitBit Inspire HR. 

Installed fine from there

[AlinaW]

Changing the clock face worked!

[SunsetRunner]

I'll have to try changing the clock face from the app again to reset or kickstart the device.

I yet again had to restart my device, which means I had to go home and plug the tracker on its charger. What a pain...

[AuggieCA]

Purchased Inspire model as a gift in April 2019. It was used sporadically by a child.  Fitbit Inspire stopped turning on in September.  When trying to reset, all I get is an occasional smiley face and brief pulses.  Tried multiple troubleshoots without any luck.  I gave Fitbit a shot; I guess I'll need to replace Fitbit with an AppleWatch. 

[LainaJoy]

Had to do it for a little bit longer, but I got it back on! Thank you. 

[Stocktonll]

I have done the required steps, several times, and...nothing. Help.

[LainaJoy]

Did you try doing it for longer? Try 15-30 seconds

[Taur]

This didn't work. I tried to restart with OG plug about 5 or 6 times now, holding for 5 seconds.

After the 1st second or maybe on the 2nd second there is a quick buzz, but that's it.

Very annoying for how expensive it is and I haven't even taken it swimming.