02-07-2020 07:32
02-07-2020 07:32
Mine is doing the same!
02-07-2020 17:12
02-07-2020 17:12
mine to the same but when i log it on my laptop,it work as how i want.
02-10-2020 07:24
02-10-2020 07:24
Mine just started doing the same thing. App shows it's synced, charged and counting steps.Another post suggested putting on charger and depressing button for up to minute. I got screen back but disappears quickly.
02-10-2020 07:44
02-10-2020 07:44
02-10-2020 08:22
02-10-2020 08:22
I spoke with customer service and they are working on it.
02-10-2020 08:40
02-10-2020 08:40
Mine too, it does that about once a month.
02-10-2020 10:08
02-10-2020 10:08
Mine has been doing this every other month for the last about 6! It always comes back after a few days but since it has happened again and again I might have to see about getting it replaced. It isn't even a year old!
02-10-2020 11:56
02-10-2020 11:56
I have the same problem, but my fitbit also vibrates every 30 seconds. Does anyone know why it keeps vibrating and how I get the screen back on?
02-10-2020 16:03
02-10-2020 16:03
Having the same problem as well. Looking for a resolution to resolve the problem.
02-10-2020 17:36
02-10-2020 17:36
Experiencing the same problem as well.
04-14-2020 01:50
04-14-2020 01:50
This happens all the time but you can reset it by putting it on charge and then holding the button for about 10-15 seconds, I know it says 5 on the website, but mine did that. You know it is reseted when a smiley face pops up
04-14-2020 06:20
04-14-2020 06:20