Multiple trackers on same account

[SunsetRunner]

Hello to the community!

i have a question concerning linking several devices to one Fitbit account. I know it’s been possible to use several fitbits on one account (for daily use and workouts). With Versa and Charge 3 it changed coz they seem to have too similar OS. I was exited therefore to see a new slim tracker - Inspire - but when I chose to set up a new device the app only gave me the option to switch from Versa to Inspire 😞. So does it mean these two are not compatible or does Fitbit still plan at some point to allow the use of both?

Moderator edit: title for clarity

[ChargeHR-Betty]

In that case please tell me ALL the Fitbit models that are able to be easily added to same Fitbit account with already a Charge 4 in it.   Hopefully you can provide the correct answer. Thank you so much.

[LarryInSeattle]

Hi @ChargeHR-Betty - As I'm sure you've picked up in previous posts on this thread, you can only have one Fitbit "smart" tracker (that use the Fitbit gallery) on your account at any one time.  I have one of these - a first generation Versa, which means I can't add any of the other newer trackers without deleting my Versa.  But I am able to add older "legacy" trackers to the account!  For me that means an old Charge HR, a Charge2, a Blaze and an Alta HR - so in total I now have 5 trackers on a single account, they all sync up, and I can switch off for yard work, dress, etc etc.  But unfortunately these older trackers are not being sold by Fitbit anymore, so you have to go through eBay, Amazon, Craig's List or some other source to find them.

For me, this is a great workaround until Fitbit addresses this issue.  Yes, I know it's frustrating, but this workaround keeps me in the Fitbit world, lets me keep up with my Fitbit friends on various challenges, and helps me keep motivated with step counts etc no matter which device I'm wearing.

[Ayla58]

So I had an AltaHR and and Ionic, which was perfect as one for general and one for exercises. My Alta died couple of months ago and recently my Ionic has shown issues. Can see decision day approaching when I will need to decide if move to another tracker that has a slimmer and exercise quality devices that can be active on same account or if to pay for a single FitBit.

[pedirn]

I have had an inspire HR for years and used to have a versa. Versa broke so I got a new Versa 2 yesterday. Fitbit app will not let me have both set up which is a total waste! Wish I had known to research this first!

[pedirn]

No you can’t do it with versa 2 

[pedirn]

Please let us know. I just bought a versa 2 for swimming and can’t have it and an inspire Hr connected together. When I had a versa I could but it fell apart literally! Wish I had know as I wouldn’t have bought the versa 2

[Julia_G]

@pedirn @If your other Fitbit (besides your Versa 2) is a Charge HR or Charge 2, you should be able to combine the two on a single account just as you did original Versa.  The combination I s not possible with Charge 3 or 4.

[LarryInSeattle]

Thanks for pointing this out @Julia_G .  While Fitbit no longer sells these legacy trackers, there's quite a lively market for them on Ebay (driven, I assume, by the inability to have more than one of the newer "smart" devices on the same account).  Many sellers are offering Charge HR's, Charge 2, Blaze and Alta trackers, some used, some new and still in the box - all of these can be added to a single account.  A good alternative until Fitbit addresses this issue.  I am currently running a first gen Versa as my only smart device, but also have a Blaze, Charge 2, Alta HR and Charge HR on my account, and can seamlessly switch between them.  I love my Versa for the gym, but my Alta is great for sleeping and when I want to wear a fancy wristwatch on my left arm.  The Charge HR is my go-to for yard work!

[LiliyaFitbit]

Hello everyone, thanks for your participation in the Community. For all of you who are new to the Fitbit community, welcome. 

Thanks to all of you for sharing your experiences and feedback. I understand that this can be very frustrating, our team is always working on improving our devices and user experiences, and your comments are always welcome. You can confirm the information about using multiple devices on the same Fitbit account in Can I use more than one Fitbit device with the same account? 

To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. That way other users can comment and vote on the idea to show their support, and our team can take it into consideration. 

@Julia_G @SunsetRunner Thank you for your support!

I am going to close this thread, but if there is anything else we can help you with, do not hesitate to start a new topic.

Have a nice day.