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New clock face availability

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‎08-10-2020 03:48 - last edited on ‎08-11-2020 17:51 by Fitbit Moderator

‎08-10-2020 03:48 - last edited on ‎08-11-2020 17:51 by Fitbit Moderator

Hi

I put in a suggestion for a new clock face for the inspire HR and  on May 29 I received a message saying "We’re very happy to let you know that this has been released on Inspire." 

 

I don't see the new clock face. Where is it?

 

Thanks

Nanci

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎08-11-2020 17:50 - last edited on ‎09-03-2025 08:45 by Fitbit Moderator

‎08-11-2020 17:50 - last edited on ‎09-03-2025 08:45 by Fitbit Moderator

Hi @naniq, it's nice to see you again participating here in the Community Forums!

Thanks for bringing this to our attention. If you would like to find a new clock face for your Inspire HR, I recommend you to check: How do I change the clock face on my Fitbit device?. Also, make sure that your device's firmware version is up to date. 

Let me know if you have any additional questions. 

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‎08-15-2020 09:09

In response to RicardoFitbit

‎08-15-2020 09:09

I updated the software earlier this month. I know how to change the clock face. The one I suggested that I was informed had been released is NOT there.

Thanks

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‎08-20-2020 03:15

In response to naniq

‎08-20-2020 03:15

So I guess no one is going to answer my question?

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‎08-24-2020 08:58

In response to RicardoFitbit

‎08-24-2020 08:58

@RicardoFitbit  Did an update on the software, still no new clock face. Why did I receive a message May 29 saying it had recently been released when it hasn't?

 

Thanks

Nanci

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