08-10-2020
03:48
- last edited on
08-11-2020
17:51
by
RicardoFitbit
08-10-2020
03:48
- last edited on
08-11-2020
17:51
by
RicardoFitbit
Hi
I put in a suggestion for a new clock face for the inspire HR and on May 29 I received a message saying "We’re very happy to let you know that this has been released on Inspire."
I don't see the new clock face. Where is it?
Thanks
Nanci
Moderator Edit: Clarified subject
08-11-2020 17:50
08-11-2020 17:50
Hi @naniq, it's nice to see you again participating here in the Community Forums!
Thanks for bringing this to our attention. If you would like to find a new clock face for your Inspire HR, I recommend you to check: How do I change the clock face on my Fitbit device?. Also, make sure that your device's firmware version is up to date.
Let me know if you have any additional questions.
08-15-2020 09:09
08-15-2020 09:09
I updated the software earlier this month. I know how to change the clock face. The one I suggested that I was informed had been released is NOT there.
Thanks
08-20-2020 03:15
08-20-2020 03:15
So I guess no one is going to answer my question?
08-24-2020 08:58
08-24-2020 08:58
@RicardoFitbit Did an update on the software, still no new clock face. Why did I receive a message May 29 saying it had recently been released when it hasn't?
Thanks
Nanci