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Screen Display Stats

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Why do some of my daily stats (sleep, water usage, and weight) not show up when I scroll down on my Inspire HR screen?

 

All the rest (ie, steps, heart rate, resting heart rate,calories used, activity time, and distance) show up as expected. But not sleep, water, and weight.

 

I've looked through the FAQs for an answer. I've looked at the settings on my Fitbit app, and I've checked my dashboard and log here. No joy, though.

 

What have I missed?

 

Any help would be appreciated.

 

Thanks!

 

Alan

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@SunsetRunner A warm welcome to our Community! Sorry for the delay in my reply.

Happy to hear that your issue was resolved. Could you please share what you did to fix this issue as I am sure other members will find useful this information.

I look forward to your reply.

 

Alvaro | Community Moderator

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Never mind. Got it sorted, and now everything's showing as it should.

 

Alan

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@SunsetRunner A warm welcome to our Community! Sorry for the delay in my reply.

Happy to hear that your issue was resolved. Could you please share what you did to fix this issue as I am sure other members will find useful this information.

I look forward to your reply.

 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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I went back through all my settings, for both my phone and my Fitbit app, paying particular attention to notification settings. A few changes there, but nothing significant.

 

I did a force stop on the Fitbit app on my phone.

 

I've started entering data (eg, weight changes and water consumption) via the Fitbit app rather than (sometimes) via the Dashboard on the Fitbit website.

 

Oddly enough, my sleep data now shows on my Daily Stats scroll, when it hadn't before. Go figure.

 

So the proper answer to your question is "I'm not quite sure."

 

Alan

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@SunsetRunner thank you again for your reply. Not a problem if your answer is "I'm not quite sure.". You still listed what you did so thank you so much for that. I usually suggest users to log their sleep and this helps in many occasions. Thank you for your time.

Happy stepping!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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Sorry I couldn't be more specific.

 

For what it's worth, doing a Force Stop on my phone's Fitbit app is probably what's made the big difference.

 

Alan

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