help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Website Dashboard tile not loading

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2021 07:35 - last edited on ‎03-11-2021 10:07 by Fitbit Moderator

‎03-11-2021 07:35 - last edited on ‎03-11-2021 10:07 by Fitbit Moderator

When I start my dashboard in the browser, the left tile doesnt start. In this tile it states how far I am on my daily goals. 

Anyone an idea how to fix this?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎03-11-2021 08:01

‎03-11-2021 08:01

The tiles on the fitbit.com dashboard can be dragged around by mouse in different configurations.

Also near top left is a little box of 3 X 3 squares; click that to add other tiles.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎03-11-2021 08:06

In response to JohnnyRow

‎03-11-2021 08:06

Hi, yes I know. The problem is that the tile with the nice information about how far my daily goals are, doesnt load. The icon just keeps on spinning around.

Best Answer
0 Votes

‎03-11-2021 10:10

In response to JosL

‎03-11-2021 10:10

@JosL I hope you are doing fine.

 

Try clearing your browsers cache and cookies. Also try a different browser like Firefox or Chrome. I would also like to know if you are seeing the Dashboard in English or in a different language.

 

@JohnnyRow thank you for your help here.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎03-11-2021 10:26

In response to AlvaroFitbit

‎03-11-2021 10:26

Hi, yes, I am doing fine. Thanks for asking. You too?

 

I tried different browsers en and different devices and all with she same result. I use the dashboard in Dutch.

 

Greetings,

 

Jos

Best Answer
0 Votes