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Website Dashboard tile not loading

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‎03-11-2021 07:35 - last edited on ‎03-11-2021 10:07 by Fitbit Moderator

‎03-11-2021 07:35 - last edited on ‎03-11-2021 10:07 by Fitbit Moderator

When I start my dashboard in the browser, the left tile doesnt start. In this tile it states how far I am on my daily goals. 

Anyone an idea how to fix this?

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎03-11-2021 08:01

‎03-11-2021 08:01

The tiles on the fitbit.com dashboard can be dragged around by mouse in different configurations.

Also near top left is a little box of 3 X 3 squares; click that to add other tiles.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-11-2021 08:06

In response to JohnnyRow

‎03-11-2021 08:06

Hi, yes I know. The problem is that the tile with the nice information about how far my daily goals are, doesnt load. The icon just keeps on spinning around.

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‎03-11-2021 10:10 - last edited on ‎11-04-2025 08:58 by Fitbit Moderator

In response to JosL

‎03-11-2021 10:10 - last edited on ‎11-04-2025 08:58 by Fitbit Moderator

@JosL I hope you are doing fine.

Try clearing your browsers cache and cookies. Also try a different browser like Firefox or Chrome. I would also like to know if you are seeing the Dashboard in English or in a different language.

@JohnnyRow thank you for your help here.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-11-2021 10:26

In response to AlvaroFitbit

‎03-11-2021 10:26

Hi, yes, I am doing fine. Thanks for asking. You too?

 

I tried different browsers en and different devices and all with she same result. I use the dashboard in Dutch.

 

Greetings,

 

Jos

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