04-07-2018 11:22
04-07-2018 11:22
First off, the Versa has been terrific. I have had it since Monday afternoon, it made it to last night before needing to go on the charger (with a couple GPS connected exercises included in there), is very comfy, screen is crystal clear all the time even in very bright sun. But I have had a couple things of note:
Has anyone else with a Versa had any minor issues? All my problems have passed or have been resolved now, and I love this watch a ton.
07-12-2018 06:05
07-12-2018 06:05
Me too! I'm about to just go back to my charge 2. I won't be able to get a refund for this piece of crap versa either
07-16-2018 12:53
07-16-2018 12:53
I have had my Versa for over a month. It was ok for the first week, however over the last few weeks, it will not sync to the app. I have disconnected and reconnected the bluetooth several times with no success. It is not counting my active minutes, not tracking my sleep and it's not tracking my daily exercise. I have had 2 other Fitbits, and never had a problem. If I can't figure this out, I will need to return it.
07-17-2018 06:36 - edited 07-18-2018 07:57
07-17-2018 06:36 - edited 07-18-2018 07:57
07-17-2018 15:12
07-17-2018 15:12
I must admit that I’m having similar issues even though I’ve had my versa for about 3 months. The step count and floors climbed are not consistent from day to day even though my routine is pretty much the same each day, but I’m getting wildly different results from the versa. For the last two days I have looked at the verse when I get out of bed and noticed that I have done 27,300 steps in my sleep. Not sure what the problem is but it is disappointing as for the first few months it has worked pretty good.
07-18-2018 17:45
07-18-2018 17:45
08-14-2018 19:33
08-14-2018 19:33
Same here. And when I called and talked to a representative, she just told me to keep an eye on it for a few days and report back. What good will this do when this over priced Versa isn't even made to be compatible with the android Samsung Galaxy S9+. BUT Fitbit won't tell you that upfront. FITBIT SHOULD REFUND THEIR USERS THAT ARE STUCK WITH THIS PIECE OF CRAP!
08-14-2018 19:45
08-14-2018 19:45
Same thing keeps happening with my versa, along with many other issues. I'm just about ready to ditch Fitbit for good!
09-03-2018 06:15
09-03-2018 06:15
Mine does not record the sleeping..
12-16-2018 20:07
12-16-2018 20:07
My Versa has been nothing but trouble from day 1. Not user friendly in any way. Sorry I didn’t buy the AppleWatch.
12-17-2018 03:52 - edited 12-17-2018 03:53
12-17-2018 03:52 - edited 12-17-2018 03:53
@Mburnett22 Same! Returned versa and stopped using HR2, bought Apple Watch. Best decision ever.
12-17-2018 05:51
12-17-2018 05:51
12-17-2018 08:49
12-17-2018 08:49
03-28-2019 19:16
03-28-2019 19:16
I've had many problems with my Versa. Today I spent another 30 min w/customer support and in the end they said I qualified for a replacement. This is the 4th watch within 11 months. The first had a glitched screen (replacement #1). The 2nd one I wore in the water and it died within a week and a half. The versa is waterproof as it has a lap counting feature (replacement #2). With this 3rd watch the left and right buttons stopped working properly (replacement #3). Technical support let me know today that I qualified for a replacement...again. I have very little confidence with the next replacement and my warranty is over April 1. I know what it feels like to have buyers remorse ..I love the watch but the quality of the Versa has turned into a story I wish I never had. I would at least like to have the warranty extended with each replacement and customer support was unable to help as they are for advice and technical support. I'm considering contacting Fitbit directly...what do you think?
03-28-2019 19:23
03-28-2019 19:23
03-29-2019 02:13 - edited 03-29-2019 02:15
03-29-2019 02:13 - edited 03-29-2019 02:15
@cjosic cjosic I don’t even own a Fitbit anymore and I feel for you. Sounds like an absolute nightmare. I would contact Fitbit directly. Since Versa is just a piece of junk, I would ask them for another model. I would recommend HR3. My HR2 was great, I hear HR3 is fine. It’s unacceptable that they are selling lemons.
on another note: if you are able to return the watch or at least get some sort of refund for this nonsense, I would buy an Apple Watch. I love my watch and will never go back to Fitbit.
03-29-2019 05:08
03-29-2019 05:08
03-29-2019 05:10
03-29-2019 05:10
03-29-2019 05:14
03-29-2019 05:14
03-29-2019 05:27 - edited 03-29-2019 05:30
03-29-2019 05:27 - edited 03-29-2019 05:30
@Marussia Me too! Got the Apple Watch for Christmas. Have had absolutely no issues. It was the best decision ever. It’s been perfect for running - I love it so much. Buh-bye Fitbit!
03-29-2019 07:46
03-29-2019 07:46