help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Disable device lock on Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-10-2020 05:12 - last edited on ‎08-26-2021 09:14 by Fitbit Moderator

‎03-10-2020 05:12 - last edited on ‎08-26-2021 09:14 by Fitbit Moderator

Can I turn off or eliminate the need to ever enter the pass code on my Versa 2?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎03-10-2020 07:40

‎03-10-2020 07:40

Do you realize that is to protect any credit cards stored in Fitbit Pay so that if you could eliminate the code, it might let anyone that get your V2 to make charges to them?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎08-25-2021 20:50

In response to JohnnyRow

‎08-25-2021 20:50

No all of us store credit card info on our fit bit. Some of the new security feature are not needed for people who don't use the watch for a wallet. I personally would love to turn it off , it's annoying to have to enter a code just to turn on a timer. 

Best Answer
0 Votes

‎08-26-2021 13:17

In response to Catctusfish

‎08-26-2021 13:17

Welcome to the Fitbit Community! It's great to have you here @Catctusfish 

 

I see where you're coming from. Thanks for sharing your feedback about this feature. If the device lock feature is not convenient for you, actually you can turn off by following the instructions from this help article.

 

By doing this, your watch won't lock the screen when you need to use it.

 

Hope this helps.

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
Best Answer
0 Votes