Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to remove Alexa app from device

Replies are disabled for this topic. Start a new one or visit our Help Center.

How do I delete the Alexa app entirely from the Versa 2?  If I decide I want it later, I'll download it.  But for now, I just want it deleted.  Thanks.

 

Moderator edit: Subject for clarity 

Best Answer
23 REPLIES 23

You are not able to delete alexa. 

Best Answer
0 Votes

Hi @DMac123, welcome to the Community Forums!

 

Thanks for bringing this to my attention. As it turns out, just as @Rich_Laue shared with you, it's not possible to delete the Alexa app from your Versa 2. However, you can follow the below steps to disable such feature from your device:

 

  1. Go to your Fitbit app > Tap on Versa 2 
  2. Select Alexa 
  3. Log out from it and it should disable it from your watch 

 

Let me know if you have any additional questions, I'll be around.

Best Answer

Do it vocalizations still get captured and sent to Amazon? Is there a way to disable the microphone at a hardware level? Is it used for anything else?

 

This Alexa app is the reason I have not upgraded from Versa

Best Answer

The microphone only gets turned on when the user activates it. See the Alexa FAQ

As mentioned above, and in the user manual, you may assign the left button to music. 

Best Answer
0 Votes

@ionFreeman   According to Fitbit's Alexa help article, Fitbit does not collect audio clips.   As it stands, the microphone isn't used for anything else.  On the Versa 2 device settings (on the watch itself), when you go to Settings (the gear), then scroll down, there is an option to disable the microphone.  Even with the microphone enabled, Alexa is not listening all the time.  Part of the Alexa set up is that you make Alexa the button shortcut of the back button.  You must press and hold the button to activate Alexa.  

 

I think this answers all your questions, though not in the order you asked them.

 

For those users who don't want to use the app, a good thing to do is to move it to the last page of your apps, moving it away from the apps you really use.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

Can you help me even find the Alexa app for my Versa2? I would appreciate it! 

Best Answer
0 Votes

Hold in the button for a couple of seconds. 

1581122497787929460131433046639.jpg

This can be changed to a swipe down through settings in the app. 

Best Answer
0 Votes

I never logged into alexa on my fitbit but cannot get off the set up request. If allows you to skip set up but that doesn’t take it off 

Best Answer

You should only be receiving the setup request when trying to access Alexa.

Use settings to switch the button to musi . 

Best Answer
0 Votes

Look, obviously FitBit knows better than us mere users, and eventually we'll come to our senses and realize how wrong we are to think that just because we bought something, we have any say in how it operates and if we want to give Amazon access to highly sensitive personal information. Just lie back and think of England.

Best Answer

I would say ignore the app and configured the button to start up a different app. 

Best Answer
0 Votes

Am 100% with you. Think I may return the Versa 2 and go back to the Versa Lite. Better to be safe than sorry.

Best Answer
0 Votes

I agree. I switched from my Versa Lite to the newer Versa 2 but this is one of the reasons. Either wear the old Versa Lite or reevaluate the pros and cons of having a tracker device at all.

 

Moderator Edit: Content

Best Answer

Thank you for your clear concise and useful instructions.

Best Answer

Thanks but I see no option to log out, only to sign in with Amazon

Best Answer

You first have to log in before you are able to log out. 

Two options I see

Add the Google 

Or as mentioned above, through the settings, remove Alexa from the quick start. Then you can not accidently call up alexa. 

Best Answer
0 Votes
Unsubscribe

Sent from my iPhone
Best Answer
0 Votes

Ricardo, this doesn't work. Alexa doesn't have a log out option, only "get started" - which then opens a web page to open an alexa account. Quite annoying. I just want not to see the alexa icon in the app on my phone, and also not see it on my versa 2 screen. Is there a way to accomplish that? Rich mentioned going to settings and removing alexa from quick start, but there's no such option that I can see. 

I hate when marketing takes over our lives. Would be nice to have control.

Best Answer

I would LOVE to get Alexa off my Fitbit. Could you flag that for updates? 

Unless, of course, there is a reason that Fitbit has to have it on. I which case I'll either sell my Fitbit or yeet it into a river. 

Best Answer