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How to set up a new Versa to my existing account

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i have had surge for 3 years and it no longer holds a charge. I now have Fitbit versa and all the mini brochure instructions say are download Fitbit app. the app is already on my phone, i went into edit and removed my surge as it no longer works. however on my Iphone i cannot tell how using the existing fitbit app how to now sync it with my new fitbit versa. thx

 

 

Moderator edit: updated subject for clarity

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From the fitbit app on your phone, logged into same account, go to 'Account' then 'add a device', same as you did for first device, and add the Versa.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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@Rayebaby3 Welcome to our Fitbit Community! Regarding the connection of your Versa with your existing account.

 

In addition to the information that shared @JohnnyRow, I'd like to share this help article, which provides the steps to add a replacement or another Fitbit device to your existing account. Please refer to the subject "How do I set up a replacement device or a second device to my account."

 

Keep @JohnnyRow and me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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@JuanJoFitbit the article you link does not specifically state how to add a new device to an existing account. I followed  @JohnnyRow advice but from the app there’s no place to get to account setting that says ‘add device.’ I’ve also logged in on a computer and no luck there either. Stumped. Help!

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@Jen2fun  In the current phone app, from 'Today' page, tap your profile pic near top left takes you to 'Account' page.  Then look for "+ Set Up a Device".

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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@JohnnyRow thank you for clarifying but that option to add a device did not pop up until I deleted my current device. Unfortunate but I have my new device added now! Thanks again.

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how did you delete your surge? i see where to delete account but i cant find where to delete device. thanks.

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never mind it was right in front of me, duh 

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